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Volkswagen Clear Lake
Houston, TX
450 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 450 reviews
January 27, 2013
Jeff McNatt was very helpful in getting me in a new car. I had talked with him on Thursday 1-24-2013 and told him that I would get back with him. On Friday 1-25-2013 me and my husband went to see him and wa I had talked with him on Thursday 1-24-2013 and told him that I would get back with him. On Friday 1-25-2013 me and my husband went to see him and was able to get the car I picked from the show room floor. It was a VW Jetta 2013. I know I am going to enjoy my new car. Thanks again. More
by Hilma Allen
Employees Worked With
Keith Brown
January 26, 2013
I gave all of the positive ratings because it was the best car buying experience I have ever had. Much consideration was given to my convenience which I very much appreciated. Jeff was very thorough when best car buying experience I have ever had. Much consideration was given to my convenience which I very much appreciated. Jeff was very thorough when explaining all of the cars features. And even after I bought it helped me set up my bluetooth. He wasn't pushy which is the thing I hate most about the car buying experience. I was given a fair trade amount for my vehicle without having to hassel. Paperwork was quick and painless. I would buy from them again and I would ask for Jeff. More
by Sharon Konzem
January 23, 2013
I came from Memphis Tennessee to buy a car after finding one on cars.com. at this dealer. They had the best vehicle at the lowest price I could find, after a couple of weeks of research. As I drove that mor one on cars.com. at this dealer. They had the best vehicle at the lowest price I could find, after a couple of weeks of research. As I drove that morning to the dealership to complete the transaction, Justin Robert called to check on my progress to ensure the transaction would be smooth and timely. The trade price was fair and after the deal was done, the finance and paperwork was expedited because Justin new I was headed home after the deal. In addition, I had left an item in my trade vehicle and it almost beat me home via FedEx. Thanks for the good work guys and Justin especially. More
by pwsuttonjr
Employees Worked With
Page W Sutton, Justin Robert
January 23, 2013
Very willing to work with you on want you want.I plan on doing business here for future car purchases. I recommend dealing with Justin if you are looking to buy. doing business here for future car purchases. I recommend dealing with Justin if you are looking to buy. More
by texramblinman
Employees Worked With
Justin Robert
January 05, 2013
Great dealership to do business with. I stopped by with my wife on Sunday (12/30/2012) saw the vehicle I wanted, came back the next day and purchased it from Jeff McNatt. He was very helpful, friendly, fas my wife on Sunday (12/30/2012) saw the vehicle I wanted, came back the next day and purchased it from Jeff McNatt. He was very helpful, friendly, fast, and took time to explain all of my options. I will be doing business with him and Clear Lake Volkswagen in the future! More
by daniel.sliger
Employees Worked With
Janine Foster
January 04, 2013
Great, quick and honest business. Jeff has taken care of the entire process of sale. Very happy!!! I would definitely recommend his service to my colleagues and friends. the entire process of sale. Very happy!!! I would definitely recommend his service to my colleagues and friends. More
by mik1
January 01, 2013
I did not intend to buy a vehicle on my first visit, but I drove away a very satisfied customer in a 2013 VW Jetta Sportswagen TDI, because Justin took the time to find exactly what I wanted, gave me a more I drove away a very satisfied customer in a 2013 VW Jetta Sportswagen TDI, because Justin took the time to find exactly what I wanted, gave me a more than fair value on my trade-in, and went the extra mile to remove my kayak roof rack, which I desperately wanted to keep. He listens to his customers, and does his best to meet their needs. More
by Papagal
Employees Worked With
Justin Robert
December 29, 2012
Upon walking into the dealership, we (wifey and myself) had a good idea of what VW offered. Sales person (Justin) took this into account. In a more "traditional" sales approach... he tried to figure out had a good idea of what VW offered. Sales person (Justin) took this into account. In a more "traditional" sales approach... he tried to figure out what we wanted, our lifestyle, our needs for conveyance, our budget, and how he could satisfy such needs. Throughout the entire process Justin and finance manager (Janine) worked diligently in order to make our trade-in and prices within our budget. Throughout the entire process, common courtesies were adhered to. They were respectful of our time in the buying process, without feeling rushed or forced into the purchase. They were willing to take their extra time in order to complete the sale. More
by rbbsh
Employees Worked With
Janine Foster, Justin Robert
December 29, 2012
Justin was great to work with and really helped me find what I was looking for. He was extremely personable and respectful and made me feel at ease when I was at the dealership. what I was looking for. He was extremely personable and respectful and made me feel at ease when I was at the dealership. More
by beccafelix
Employees Worked With
Justin Robert
