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Volkswagen Clear Lake
Houston, TX
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I came with intention of shopping around but after dealing with Justin and Freddy I decided to make an offer. Finalizing paperwork was just as enjoyable with Keith. dealing with Justin and Freddy I decided to make an offer. Finalizing paperwork was just as enjoyable with Keith. More
I don't know where to begin about our experience. Justin was and is wonderful. He went above and beyond, out of his way for us. Your dealership is very lucky to have him. I have recommended everyo Justin was and is wonderful. He went above and beyond, out of his way for us. Your dealership is very lucky to have him. I have recommended everyone I know to him. Even total strangers. Thank you Justin for everything!!!! More
About a month ago I was in the market for a new lease. I knew what I wanted and what I could afford to pay. I explained my needs to the salesperson, Todd Morgan, and within minutes he had located a car that knew what I wanted and what I could afford to pay. I explained my needs to the salesperson, Todd Morgan, and within minutes he had located a car that he thought would be perfect. It was. :) Easiest car buying experience of my life. I highly recommend Clear Lake VW to anyone looking to buy or lease. The staff is very helpful and friendly and the atmosphere is relaxed and comfortable. More
I had a fantastic experience buying last night. I bought a Passat TDI, and am very pleased with the respect and no-bull attitude of Chris and Keith. I would recommend this dealer to anyone looking to buy a a Passat TDI, and am very pleased with the respect and no-bull attitude of Chris and Keith. I would recommend this dealer to anyone looking to buy a new car! More
I would highly recommend this dealership and working with Justin Robert. While we have purchased several cars in the past, this experience/ transaction was the smoothest with the least stress. After doing an Justin Robert. While we have purchased several cars in the past, this experience/ transaction was the smoothest with the least stress. After doing an internet inquiry, we were contacted by Justin who made it clear he was available if we needed any assistance. We did not feel any pressure at any point. While we were looking at trading in one vehicle for a certain model, we asked Justin to look at another trade for a different model. The transaction went smooth. Justin is a true professional with a genuine personality. More
I initially made contact with Clear Lake VW while out of state. Could not be happier with the people who helped me with my buying decision. Made contact with Justin when I moved into town. Justin got me state. Could not be happier with the people who helped me with my buying decision. Made contact with Justin when I moved into town. Justin got me exactly what I wanted with all the options I asked for. Car had to be shipped from another dealership without any cost or inconvenience to me. Justin took care of almost all the paperwork over the phone; I walked in, signed the paperwork, and left with my new car. Clear Lake VW had the best price and the best people working for them, I would definitely recommend Clear Lake VW to anyone and everyone. More
I had already researched the Jetta diesels on-line since I need the best mpg for the money (I drive 150+ miles a day). I set up an appointment and met with Todd. Within a few minutes he had identified a c I need the best mpg for the money (I drive 150+ miles a day). I set up an appointment and met with Todd. Within a few minutes he had identified a car that more that met my needs ( I was looking at the base models and he found a premium model that had a really good discount). Within an hour of the initial appointment the financing was approved and hour later, I drove my new VW home. Both Todd and Keith went over the paperwork clearly and everything went smoothly. This has been the best experience I have had in buying a car. More
You are never happy when you have an unexpected expense but our experience with this dealership is always good. Brian has been our service consultant each time and has always been friendly, professional,ke but our experience with this dealership is always good. Brian has been our service consultant each time and has always been friendly, professional,keeps us informed, schedules us quickly, service is done promptly, and he goes the extra mile for us. If we have any issues with our service, Brian is always quick to make it right. The cashier could be a little more friendly or customer oriented, thanking customers, smiling, etc as she takes your hard earned money instead of seeming inconvenienced by your presence. It makes a big difference when you take your car to a dealership and they are honest about the up front cost as well as the problem!!!Thank you guys at Clear Lake VW!!!!!! Good job!!! More
I shopped on line for a specific Jetta. Todd replied. Made an appointment to see the car, but told him I did not want to drive to Houston if that car was not going to be there. He said he would save it f Made an appointment to see the car, but told him I did not want to drive to Houston if that car was not going to be there. He said he would save it for me. When I got there the car was sitting by the front door, with a reserved sign that had my name printed on it. Todd was busy so Justin came and helped us. Handed my wife the keys, let her go drive the car by herself. While she was gone we discussed the value of our trade which we did not even have with us. They sold us the car at the Internet sale price, gave us twice what we owed on my wife's car without even seeing it, lowered the finance rate to 1.9% and extended our payments. Then filled my wife's Jetta with diesel I do not know what else anyone would want a dealer to do for them. More
Justin communicated with me right away from the start all the way through to the end. He was able to work with my situation to make a purchase possible. I truly appreciate it! the way through to the end. He was able to work with my situation to make a purchase possible. I truly appreciate it! More