Volkswagen Clear Lake
Houston, TX
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You are never happy when you have an unexpected expense but our experience with this dealership is always good. Brian has been our service consultant each time and has always been friendly, professional,ke but our experience with this dealership is always good. Brian has been our service consultant each time and has always been friendly, professional,keeps us informed, schedules us quickly, service is done promptly, and he goes the extra mile for us. If we have any issues with our service, Brian is always quick to make it right. The cashier could be a little more friendly or customer oriented, thanking customers, smiling, etc as she takes your hard earned money instead of seeming inconvenienced by your presence. It makes a big difference when you take your car to a dealership and they are honest about the up front cost as well as the problem!!!Thank you guys at Clear Lake VW!!!!!! Good job!!! More
I shopped on line for a specific Jetta. Todd replied. Made an appointment to see the car, but told him I did not want to drive to Houston if that car was not going to be there. He said he would save it f Made an appointment to see the car, but told him I did not want to drive to Houston if that car was not going to be there. He said he would save it for me. When I got there the car was sitting by the front door, with a reserved sign that had my name printed on it. Todd was busy so Justin came and helped us. Handed my wife the keys, let her go drive the car by herself. While she was gone we discussed the value of our trade which we did not even have with us. They sold us the car at the Internet sale price, gave us twice what we owed on my wife's car without even seeing it, lowered the finance rate to 1.9% and extended our payments. Then filled my wife's Jetta with diesel I do not know what else anyone would want a dealer to do for them. More
Justin communicated with me right away from the start all the way through to the end. He was able to work with my situation to make a purchase possible. I truly appreciate it! the way through to the end. He was able to work with my situation to make a purchase possible. I truly appreciate it! More
Justin worked with me over the internet and on the phone to secure exactly what I wanted. He was waiting and prepared for my husband and myself on our appointment day. Justin answered all our questions an to secure exactly what I wanted. He was waiting and prepared for my husband and myself on our appointment day. Justin answered all our questions and removed any concerns. He listened to us as he helped us buy our Jetta Sportswagen. More
Justin was extremely helpful and very knowledgeable about all of the products we were considering. We decided on a new CC and couldn't be happier! all of the products we were considering. We decided on a new CC and couldn't be happier! More
This morning was the first time at the VW of Clear Lake Service Dept. I recently purchased a 2013 VW CC at another dealer and was recommended by Matt Collins-Director at Archer to bring my vehicle to your Service Dept. I recently purchased a 2013 VW CC at another dealer and was recommended by Matt Collins-Director at Archer to bring my vehicle to your service location as he knew Jeff Cole-Sales Manager. Was informed that my concerns would be addressed by service with no issues and that service is top notch. My appointment was with Brian Lemmons @ 745AM but he was tied up with another client. I was approached by Eric Langstaff who is one of the Service Writers. To say the least I have never in all my years’ experience in the Aviation and Automotive sectors dealt with a more unprofessional, lazy, terrible attitude individual. More
Had a very good, hassle-free experience purchasing a new Golf at Momentum VW of clearlake. Justin Robert was curteous, professional, and respectful of his customer's time. Golf at Momentum VW of clearlake. Justin Robert was curteous, professional, and respectful of his customer's time. More
Everyone was was friendly and extremely helpful. I would send anyone looking for a new car to this dealership! They are truly amazinggg! And I love love my new little jetta! send anyone looking for a new car to this dealership! They are truly amazinggg! And I love love my new little jetta! More
I've had a wonderful experience, everything was done proficiently and quickly and I got the car with the options I was looking for, went to other dealers and left disappointed, but not with Clear Lake V proficiently and quickly and I got the car with the options I was looking for, went to other dealers and left disappointed, but not with Clear Lake Volkswagen and would recommend them to anyone looking for a car at a good deal and the car they want with the options they want. More
Best car buying experience!!! I highly recommend clear lake VW. No hassle at all I bought my new Jetta over the phone with a trade. I would definitely buy another car from them again! lake VW. No hassle at all I bought my new Jetta over the phone with a trade. I would definitely buy another car from them again! More