Volkswagen Clear Lake
Houston, TX
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Purchasing from this dealer was definitely a word class experience. We stared to work with Debbie weeks ago and she was very attentive to our needs. As our needs changed she made sure to completely under experience. We stared to work with Debbie weeks ago and she was very attentive to our needs. As our needs changed she made sure to completely understand them and make recommendations based on our needs. She was extremely patient and always professional in her approach. We finally decided on the vehicle we wanted and Debbie made sure we were blown away by our choice. The next step was to choose the financing that compared favorably to the financing we already had in hand from another source. Janine is one of the best finance people we have ever worked with, period. She made sure to explain each option available for us, insure that what we agreed to was what we received, and completed the transaction in no time (we ended up using the dealers financing option after all). We could not be more pleased with the way Janine handled our transaction. We would highly recommend this dealership to anyone in the market for a vehicle. We would encourage you to ask for Debbie and Janine for an experience that will exceed any expectations you may have regarding the purchase of a vehicle. We will be back. More
Justin and the crew went out of the way to provide the best possible experience in purchasing our new Passat! We purchased via the web-long distance from San Antonio. We enjoyed working with Justin, which best possible experience in purchasing our new Passat! We purchased via the web-long distance from San Antonio. We enjoyed working with Justin, which is obvious, as this is the second Passat purchase at this dealership. We will come back again and again. Thank you! More
It was a very good experience. I was treated in excellence with respect and service attitude. All my doubts and concerns were solved right away. I am new in the country and I can say that of all th excellence with respect and service attitude. All my doubts and concerns were solved right away. I am new in the country and I can say that of all the dealerships I had dialed with, this was the only one that treated me right. More
We felt like Justin and Debbie were good friends when the transaction was complete. They worked hard to find us the right car and get it to the dealership the same day. Great people. transaction was complete. They worked hard to find us the right car and get it to the dealership the same day. Great people. More
They were very helpful in my decision process. Went out of their way to make the best deal for me. Friendly Service will recommend them to my friends. of their way to make the best deal for me. Friendly Service will recommend them to my friends. More
I had the freedom to shop at any dealerships between Austin or Houston, or really in the Texas triangle. All I knew is that from my own research and aesthetic tastes I wanted a VW. Of all the dealers Austin or Houston, or really in the Texas triangle. All I knew is that from my own research and aesthetic tastes I wanted a VW. Of all the dealerships (about nine that I looked at online and contacted by email and phone) Momentum at Clear Lake was the only one that combined competence, intelligence, assertiveness and a willingness to work with me (and accept my own ability to pursue my interests) that really made me feel like I was dealing with people who knew what they were about and what they were doing. Primarily I worked with Justin, and he was far and away the best salesman I talked to during the days I devoted to shopping for a lease. By comparison a few other VW salesman (at other dealerships in Houston and Austin) came across as churlish, semi-aware roughnecks who brought a hostile, cartel-like attitude to the car shopping experience (they really disliked that I refused to believe that they were the only dealership in the world; since they're pretty much the same machines wherever you go the right attitude for the customer is "auction," not "cartel"). One even palled our exchange with the prospect of his own starvation if I didn't buy from him! But Justin and the Clear Lake team provided an almost boutique experience that was courteous, respectful, and... decidedly less creepy than what I was fast becoming used to. What a relief! If you are shopping for a VW in Houston, please contact Justin and make the drive out to Clear Lake. It is definitely worth it. If you live in the Texas triangle, consider giving them a call if you can afford the time to make the drive. They're an excellent team and I recommend them. More
Lets see.. What can I say about Chris Butcher.... Nothing but GOOD words!!! He is AWESOME!!!! I walked in looking to purchase a vehicle I saw their website... It had already been sold. He went out of his but GOOD words!!! He is AWESOME!!!! I walked in looking to purchase a vehicle I saw their website... It had already been sold. He went out of his way to find me the EXACT car I had my heart set on purchasing!! He came in on his time off the next day and drove to another location to pick it up for me! If you are looking for real,no hassle, kind, friendly person who will work to get you what you want, this is your guy!! Momentum is really lucky to have him on their team!! Before I drove off in my BEAUTIFUL 2013 VW JETTA 2.5 SEL, he went through and showed me how to work ALLLLL the features. I recommend anyone looking to purchase a Volkswagen, Go to Momentum Volkswagen of Clear Lake and ask for Chris Butcher!!! You will not be disappointed!! I could go on and on but I will stop here... Thanks so much Chris!! I LOVE my JETTA!! More
Justin did a thorough explanation of the sale, and he was very helpful guiding me through the features of the car (Bluetooth phone setup and stereo screen). very helpful guiding me through the features of the car (Bluetooth phone setup and stereo screen). More
First of all I went to volkswagen to get my other volkswagen checked by the service department. While I was there I was walking around the show room and saw a cool car I thought I would not be able t volkswagen checked by the service department. While I was there I was walking around the show room and saw a cool car I thought I would not be able to get! Chris Butcher came up and asked if he could help me I told him it would be great if he could. I told him my situation and he said lets take a look and see what he could do. We went into his office and he asked me a few questions and off we went. He was great he listened to what I had requested and recommended we take a look at what was available. I jumped in and said it must be a white car so he continued to look and found one in the lot that was not exactly like the show room one but it was in my price range and pretty close. He asked me if I would be interested in taking a look at the car and I said yes. He got the keys and I took it for a little drive and of course I feel in love with the car! Chris was very patient with me as I looked at everything in the car and out side the car. It was very refreshing to be a women and the sales person was actually caring and very patient with all of my questions. The other thing was Chris keep the amount of the car close, very close to what I told him I could pay. I really was thankful that he walked up to ask if he could help me he was not only a GREAT person. He was honest and very pleasant I could not have asked for more. I as you can tell was Very happy with the whole experience! The best part I got my new car!!! Chris was great he showed me how everything worked in my car. He set my clock's and my cell phone. He also helped me pick some good Houston radio stations and showed me how to set everything, and thank God because I would never have figured it out! Momentum is very lucky to have a great guy like Chris working for them he really was wonderful. Keith Brown was also helpful and very nice to deal with. More
Very pleasant experience all around friendly and professional . Justin Roberts is an outstanding salesman and I would greatly recommend him to family and friends experience his salesmanship . professional . Justin Roberts is an outstanding salesman and I would greatly recommend him to family and friends experience his salesmanship . More