Volkswagen Clear Lake
Houston, TX
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Best car dealership in Texas, HANDS DOWN! I came here with a severe need for a vehicle. This dealership was very understanding of my situation, showed great empathy, and was extremely efficien I came here with a severe need for a vehicle. This dealership was very understanding of my situation, showed great empathy, and was extremely efficient at finding me a vehicle to meet my needs. Every employee that I had the pleasure of doing business with was charming, hospitable, and courteous. I will be recommending this car dealership to everyone I know. THANK YOU Clear Lake Volkswagen!! More
Great Experience We had a great experience at Clear Lake Volkswagon. It was fun and easy. We had a fantastic loan officer and salesman. We would buy there again We had a great experience at Clear Lake Volkswagon. It was fun and easy. We had a fantastic loan officer and salesman. We would buy there again More
mr. james rushing Fast And accurate diagnosis Of vehicle. Parts were expensive but labor time seemed very fair. Would visit again In The future if i have any other iss Fast And accurate diagnosis Of vehicle. Parts were expensive but labor time seemed very fair. Would visit again In The future if i have any other issues More
Great place to buy a car! They worked with me and with my schedule. They made sure everything was exactly what I was looking for. I would absolutely recommend them to friends/ They worked with me and with my schedule. They made sure everything was exactly what I was looking for. I would absolutely recommend them to friends/family. I rarely write reviews, but after my experience with this dealership I felt compelled to do so. If you are in the market for a car, I would definitely suggest this dealership, and I'd spcifically recommend you ask for Todd or Laura. They both were incredibly helpful every step of the way! More
Awesome experience! No hassle or headache, even with my trade in. Walked out with a brand new car in a couple of hours with a big smile on my face! Definitely would recom No hassle or headache, even with my trade in. Walked out with a brand new car in a couple of hours with a big smile on my face! Definitely would recommend these guys. Chris Butcher and Keith were both extremely helpful with everything! More
Update to previous review I spoke with The service manager Richard and he said they were trying to improve the service department. He promised me they would get my service issu I spoke with The service manager Richard and he said they were trying to improve the service department. He promised me they would get my service issues resolved and they did. Gloria the service advisor was very nice and helpful however in general the overall communication and thoroughness of the operation need to be improved still. A much better experience than all the previous ones and I believe they are sincere about improving the service level in the future. They did fix my car and I believe the work was done correctly and I was treated very fairly. More
Great people at a fantastic dealership! When my boyfriend and I entered this place, we were surprised at how this dealership made us feel very comfortable. Chris explained to us every option When my boyfriend and I entered this place, we were surprised at how this dealership made us feel very comfortable. Chris explained to us every option available, and gave us enough time to think. He found the exact car we were looking for, and showed us every detail in that car before we drove it off the lot. Keith had helped in closing the deal very smoothly. If you are looking for a new car, go to this place and ask for Chris! More
After two weeks of trying to get me financed we had to revisit the dealer 5 times and the fi inane guy tried to charge me 33% interest due to my Bankruptcy. He claimed he was a guru but managed to run my revisit the dealer 5 times and the fi inane guy tried to charge me 33% interest due to my Bankruptcy. He claimed he was a guru but managed to run my credit 6 times after telling me that the was only one bank that would finance me. After giving him back the keys I went to Ron Carter and got a 20,000 fully loaded car with 10.99 % financing. We love our Ron Carter car that is twice the vehicle at 20.00 less in payments from the car they tried to sell us. Some lessons should be learned from this. The lask of knowledge about my BK is why they are not on the trustee recommended dealer. Take note if you have a BK get ready to be jacked around at this dealership. More
Chris Butcher was a great sales member. He provided exceptional service and kept my child entertained through out the whole buying process. I can't say enough great things about him. exceptional service and kept my child entertained through out the whole buying process. I can't say enough great things about him. More
Bought two cars in two years and both times was a good experience. However, service department is horrible. Service manager is non responsive and service advisor was rude. In a word on more than one occas experience. However, service department is horrible. Service manager is non responsive and service advisor was rude. In a word on more than one occasion felt he was obviously blowing smoke and patronizing way was annoying. More