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Volkswagen Clear Lake
Houston, TX
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Great!! We received a notice and a call regarding a recall on our 2019 Volkswagen Atlas. They scheduled us an appointment for 10:00am. We were out of there We received a notice and a call regarding a recall on our 2019 Volkswagen Atlas. They scheduled us an appointment for 10:00am. We were out of there by 11:30 am and they had washed my car and checked the brakes and the cruise control for us. Everyone was really friendly and answered all of our questions. More
Great sales experience Dixie was great to deal with. She made the experience fast, friendly and enjoyable. Once I chose a vehicle the process went quick.to arrive at a deal Dixie was great to deal with. She made the experience fast, friendly and enjoyable. Once I chose a vehicle the process went quick.to arrive at a deal and once in finance I was in and out in less than 30 minutes. This is my first new car and my first car buying experience. Love my Tiguan SE More
Not Applicable The service was excellent. Before leaving the dealership, my car battery was dead and the service people jumped into action to get it fixed. The wait The service was excellent. Before leaving the dealership, my car battery was dead and the service people jumped into action to get it fixed. The wait time was efficiency. More
Great Service Great experience getting my Passat serviced. I am satisfied with the quick service and the return of a clean car. Waiting area was clean and comfort Great experience getting my Passat serviced. I am satisfied with the quick service and the return of a clean car. Waiting area was clean and comfortable. More
excellent service Excellent experience as usual getting my GTI serviced! Gloria did a great job keeping me informed, and even saved me some service time on the work I n Excellent experience as usual getting my GTI serviced! Gloria did a great job keeping me informed, and even saved me some service time on the work I needed done! More
Great service! I really had a great time buying my new Volkswagen Jetta from y'all! Everything was smooth and explained to me in a way that I felt comfortable and em I really had a great time buying my new Volkswagen Jetta from y'all! Everything was smooth and explained to me in a way that I felt comfortable and empowered that I had made the right decision. Laura was great! More
Good experience Went in to look at a couple of SUV's to compare with another dealer different makes but your sales staff was so helpful and friendly at we decided not Went in to look at a couple of SUV's to compare with another dealer different makes but your sales staff was so helpful and friendly at we decided not to go and stay and make a deal. Jasmine was so helpful and understanding that I think your dealer needs more Jasmines at the sales floor over all the entire staff was great good customer service Thanks More
Great job Brought in for 60k service. Quick and courteous and done right. Great job. Gloria in service kept me informed and is no nonsense-highly recommend her Brought in for 60k service. Quick and courteous and done right. Great job. Gloria in service kept me informed and is no nonsense-highly recommend her. The service mgr Craig was helpful-he answered questions and explained the charges. More
Courtous, no surprises When I got there, I was immediately greeted and items I needed serviced were taken care of. I needed a hu cap, and Greg provided me the cost prior to When I got there, I was immediately greeted and items I needed serviced were taken care of. I needed a hu cap, and Greg provided me the cost prior to installing. More
Customer comfort and satisfaction is valued here I brought my car in for a recall. I set an appointment ahead of time. I was greeted cordially and assisted by Gloria who was thorough in explaining th I brought my car in for a recall. I set an appointment ahead of time. I was greeted cordially and assisted by Gloria who was thorough in explaining the process. I chose to wait instead of dropping off my car, and found the waiting area to be very comfortable. I was able to get some work done in the lobby which is very spacious with plenty of comfortable seating and coffee. Gloria made sure I was kept informed of the progress on my car and made sure I was taken care of when I closed out and left. I found my car to be clean and in tip top condition. Thank you Gloria and team! More