Volkswagen Clear Lake

Car repair I took my car in for service after the engine light came on. Rose got the car in quickly and later called me with the list of repairs needed and an es I took my car in for service after the engine light came on. Rose got the car in quickly and later called me with the list of repairs needed and an estimate. One part is on order, but the car is safe to drive until that finally repair is completed. More

Rose, service representative was great to work with. Work on my VW CC was completed on time and surprised me with the complimentary car wash. Shuttle service gave me the flexibility to drop my vehicle. on my VW CC was completed on time and surprised me with the complimentary car wash. Shuttle service gave me the flexibility to drop my vehicle. More

Consistent customer service treatment I have purchased multiple cars from this dealership through the years and much of that is due to the consistent treatment received in the service depa I have purchased multiple cars from this dealership through the years and much of that is due to the consistent treatment received in the service department. Always professional. More

A great experience for new car purchase The entire sales team that we dealt with was professional and kind. They tailored the sales experience to our needs and were patient throughout. I The entire sales team that we dealt with was professional and kind. They tailored the sales experience to our needs and were patient throughout. I hate buying new cars because to often the sales team are pushing and live up to the stereotype. The staff was actually the deciding factor in purchasing a VW versus an Acadia at another dealership. Elias and Mason will be my first phone call when I need another car. More

Brake Issue Excellent Service. Problem diagnosed and resolved efficiently. Great working with Gloria A. and Josh B. upon entry and exit. Time of wait was very rea Excellent Service. Problem diagnosed and resolved efficiently. Great working with Gloria A. and Josh B. upon entry and exit. Time of wait was very reasonable. Thanks. More

Car Deal David Was Great Great, friendly and easy to work with. Guy knows his stuff and really is easy to work with. Def will be visiting him for my next VW. Great, friendly and easy to work with. Guy knows his stuff and really is easy to work with. Def will be visiting him for my next VW. More

Excellent Buying Experience I was treated like Royalty by my Saleswomen, Jazzman and The General Manager was excellent professional very efficient. I feel that this dealership w I was treated like Royalty by my Saleswomen, Jazzman and The General Manager was excellent professional very efficient. I feel that this dealership went above and beyond to make sure this was stress free for me. More

Bad people I had the worst experience I have ever had in a dealership last night. I have purchased more than 8 VW's/Audi's from Momentum (Sonic Automotive) and o I had the worst experience I have ever had in a dealership last night. I have purchased more than 8 VW's/Audi's from Momentum (Sonic Automotive) and one from Demontrond in the past, all with great experiences. Under new ownership, Clear Lake now appears to be a terrible bait and switch dealership. They advertise a price and discount (comparable to other dealerships in town) on their website and other sites with no disclaimers, but then will not honor it in store. I even requested confirmation of pricing twice before coming out to the dealership. Brandon, the sales manager, even questioned my ability to do math when they were showing me a price that is more than $5k over their advertised discounted price. I have never had a dealership not offer their online advertised price before - with the obvious exceptions of the college and military credits. Do not believe Clear Lake VW's website. Do not get scammed. Do not take your business here. VW's are still great cars, just go to any other dealership to purchase or service. More

bad customer service service department messed up my car. car drove only 3.5 days and fuel line came loose. they replaced control fuel module on recall. somehow the loose service department messed up my car. car drove only 3.5 days and fuel line came loose. they replaced control fuel module on recall. somehow the loosened the fuel line. and will not take the blame for it.they were the only ones messing with the fuel pump. it drove only 30 mile. and died on my wife. had it towed to local mechanic did not what was wrong with the car the mechanic said the dealership somehow loosen the line by mistake.they say the did not do anything wrong.so they are not going to do anything.the car only drove 30 miles. when it broke down. other mechanics told they had to do something to it. do not take your car to them. More

Amazing people and service They are an amazing group of individuals who will help you get the best dealership experience. Any problems with the car on any model and company they They are an amazing group of individuals who will help you get the best dealership experience. Any problems with the car on any model and company they can fix. They fixed my recalls in no time. More