Volkswagen Clear Lake
Houston, TX
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Great service! I really had a great time buying my new Volkswagen Jetta from y'all! Everything was smooth and explained to me in a way that I felt comfortable and em I really had a great time buying my new Volkswagen Jetta from y'all! Everything was smooth and explained to me in a way that I felt comfortable and empowered that I had made the right decision. Laura was great! More
Good experience Went in to look at a couple of SUV's to compare with another dealer different makes but your sales staff was so helpful and friendly at we decided not Went in to look at a couple of SUV's to compare with another dealer different makes but your sales staff was so helpful and friendly at we decided not to go and stay and make a deal. Jasmine was so helpful and understanding that I think your dealer needs more Jasmines at the sales floor over all the entire staff was great good customer service Thanks More
Great job Brought in for 60k service. Quick and courteous and done right. Great job. Gloria in service kept me informed and is no nonsense-highly recommend her Brought in for 60k service. Quick and courteous and done right. Great job. Gloria in service kept me informed and is no nonsense-highly recommend her. The service mgr Craig was helpful-he answered questions and explained the charges. More
Courtous, no surprises When I got there, I was immediately greeted and items I needed serviced were taken care of. I needed a hu cap, and Greg provided me the cost prior to When I got there, I was immediately greeted and items I needed serviced were taken care of. I needed a hu cap, and Greg provided me the cost prior to installing. More
Customer comfort and satisfaction is valued here I brought my car in for a recall. I set an appointment ahead of time. I was greeted cordially and assisted by Gloria who was thorough in explaining th I brought my car in for a recall. I set an appointment ahead of time. I was greeted cordially and assisted by Gloria who was thorough in explaining the process. I chose to wait instead of dropping off my car, and found the waiting area to be very comfortable. I was able to get some work done in the lobby which is very spacious with plenty of comfortable seating and coffee. Gloria made sure I was kept informed of the progress on my car and made sure I was taken care of when I closed out and left. I found my car to be clean and in tip top condition. Thank you Gloria and team! More
Buying a new VW bug. Very pleased.It was a long ordeal but the outcome was fair.Joe knew his VWs and explained every detail about my new beetle final edition. Very pleased.It was a long ordeal but the outcome was fair.Joe knew his VWs and explained every detail about my new beetle final edition. More
Good car buying experience Very pleasing and was very helpful by saleswoman Dixie who sought every moment to help customer with the purchase of the vehicle , many thanks and wil Very pleasing and was very helpful by saleswoman Dixie who sought every moment to help customer with the purchase of the vehicle , many thanks and will definitely come back for future purchases More
The people are Great, the products sold are not I had a good Service experience, only after the rude service woman passed me on to a nice gentleman who's name I don't remember. The vehicle I brought I had a good Service experience, only after the rude service woman passed me on to a nice gentleman who's name I don't remember. The vehicle I brought for service and bought this year is a poor excuse for a Volkswagen. In fact I hate it! More
Dead Battery I drive there after getting a jump. Gloria got me in and out in 2 hours! I needed a new battery and got a car wash! I drive there after getting a jump. Gloria got me in and out in 2 hours! I needed a new battery and got a car wash! More
Maintenance done on time Dropped my car for maintenance. Left t there all day, but shuttle driver was friendly, and pick up was smooth. Went well. Price was reasonable, I gues Dropped my car for maintenance. Left t there all day, but shuttle driver was friendly, and pick up was smooth. Went well. Price was reasonable, I guess. More