Volkswagen Clear Lake

Cant rate now until they find second key. No real hope of that-was used as loner and they lost key. Please find this key that-was used as loner and they lost key. Please find this key More

All was good No problems with the service department and all was good. Car was ready about 30 minutes sooner than expected. Loved the coffee bar. Gloria is the bes No problems with the service department and all was good. Car was ready about 30 minutes sooner than expected. Loved the coffee bar. Gloria is the best. More

Reliable Repairs and service at this dealership are reliable and fast. Even without a reservation they always take your car and perform the work you need as so Repairs and service at this dealership are reliable and fast. Even without a reservation they always take your car and perform the work you need as soon as you arrive. More

Kimberly T. is AMAZING! Kimberly T. made this the BEST car buying experience I've ever had. It was the most painless and fun time I've ever had purchasing a vehicle! She foll Kimberly T. made this the BEST car buying experience I've ever had. It was the most painless and fun time I've ever had purchasing a vehicle! She followed up with me and worked with my difficult credit situation to get me into the vehicle I chose. If you're looking to be treated like a long time friend and have someone go above and beyond for you, talk to Kimberly. And not just because she has an awesome name... even though I am partially bias. ;) More

Good fast service The scheduled service went fine. Fast and efficient. Service advisor was polite and professional. He explained the charges and informed me of several The scheduled service went fine. Fast and efficient. Service advisor was polite and professional. He explained the charges and informed me of several items which require my attention. More

Jennifer was the best. Best experience in a dealership. This was hands down the absolute best experience, that my husband and I both have had in a dealership. Jennifer and Brandon really listened to us and This was hands down the absolute best experience, that my husband and I both have had in a dealership. Jennifer and Brandon really listened to us and were so patient with us...like all day patient. Thank you so much! More

Bad service center. If the owner would have returned my call perhaps I might have made a different decision not to write this negative review. Sir, it only took 2 days t If the owner would have returned my call perhaps I might have made a different decision not to write this negative review. Sir, it only took 2 days to be declined from the tire and wheel plan. The rest of the 14 days was waiting on service to replace 2 tires, so get your story straight! Your team needs replacing or more training. More

Excellent service experience Brought my vehicle in for oil change & state inspection. In Service Dept. was greeted by Gloria & introduced to Service Advisor Rose, who kept me upda Brought my vehicle in for oil change & state inspection. In Service Dept. was greeted by Gloria & introduced to Service Advisor Rose, who kept me updated on status of the work until completion. Waiting areas were clean. All staff that I encountered while there, from the attendant who directed me to the correct waiting lane when I pulled into the parking lot to the cashier who processed my payment, greeted me with a friendly smile. Plus, my vehicle was washed after servicing! More

Smooth Leasing Experience Great job by Matias. The whole process went very well. From the test drive to the paperwork it all was handled smoothly. I would recommend. Great job by Matias. The whole process went very well. From the test drive to the paperwork it all was handled smoothly. I would recommend. More

the service department sucks even more then clear lake Honda and I thought they were the worst I took my 2013 vw beetle turbo s 2.o to get the recall for the computer I got home all the warning lights cam Honda and I thought they were the worst I took my 2013 vw beetle turbo s 2.o to get the recall for the computer I got home all the warning lights came on call and they said to leave it to the next day long story short this is what a vw mechanic said to me......As long as they don’t clear them, it will still be there. Make sure you tell them that a P0606 is a processor fault which means the ECU needs to be replaced. They should even be able to pull a freeze frame to see when it popped up in relation to when they did the recall. If I had to guess, I’d say that when they flashed your ECU, it fried the processor. Which happens, even to me. But they should be responsible for replacing it.my turbo is not working properly or at all the service Alejandro say that never happened to them that's is bull my car wend from 1 code to 12 codes dont take ur cat there they will most it up and my car was running fine before it there we got a lease there for a tiguan wend its done we are donewhit them More