Volkswagen Clear Lake

Car Deal David Was Great Great, friendly and easy to work with. Guy knows his stuff and really is easy to work with. Def will be visiting him for my next VW. Great, friendly and easy to work with. Guy knows his stuff and really is easy to work with. Def will be visiting him for my next VW. More

Excellent Buying Experience I was treated like Royalty by my Saleswomen, Jazzman and The General Manager was excellent professional very efficient. I feel that this dealership w I was treated like Royalty by my Saleswomen, Jazzman and The General Manager was excellent professional very efficient. I feel that this dealership went above and beyond to make sure this was stress free for me. More

Bad people I had the worst experience I have ever had in a dealership last night. I have purchased more than 8 VW's/Audi's from Momentum (Sonic Automotive) and o I had the worst experience I have ever had in a dealership last night. I have purchased more than 8 VW's/Audi's from Momentum (Sonic Automotive) and one from Demontrond in the past, all with great experiences. Under new ownership, Clear Lake now appears to be a terrible bait and switch dealership. They advertise a price and discount (comparable to other dealerships in town) on their website and other sites with no disclaimers, but then will not honor it in store. I even requested confirmation of pricing twice before coming out to the dealership. Brandon, the sales manager, even questioned my ability to do math when they were showing me a price that is more than $5k over their advertised discounted price. I have never had a dealership not offer their online advertised price before - with the obvious exceptions of the college and military credits. Do not believe Clear Lake VW's website. Do not get scammed. Do not take your business here. VW's are still great cars, just go to any other dealership to purchase or service. More

bad customer service service department messed up my car. car drove only 3.5 days and fuel line came loose. they replaced control fuel module on recall. somehow the loose service department messed up my car. car drove only 3.5 days and fuel line came loose. they replaced control fuel module on recall. somehow the loosened the fuel line. and will not take the blame for it.they were the only ones messing with the fuel pump. it drove only 30 mile. and died on my wife. had it towed to local mechanic did not what was wrong with the car the mechanic said the dealership somehow loosen the line by mistake.they say the did not do anything wrong.so they are not going to do anything.the car only drove 30 miles. when it broke down. other mechanics told they had to do something to it. do not take your car to them. More

Amazing people and service They are an amazing group of individuals who will help you get the best dealership experience. Any problems with the car on any model and company they They are an amazing group of individuals who will help you get the best dealership experience. Any problems with the car on any model and company they can fix. They fixed my recalls in no time. More

Great!! We received a notice and a call regarding a recall on our 2019 Volkswagen Atlas. They scheduled us an appointment for 10:00am. We were out of there We received a notice and a call regarding a recall on our 2019 Volkswagen Atlas. They scheduled us an appointment for 10:00am. We were out of there by 11:30 am and they had washed my car and checked the brakes and the cruise control for us. Everyone was really friendly and answered all of our questions. More

Great sales experience Dixie was great to deal with. She made the experience fast, friendly and enjoyable. Once I chose a vehicle the process went quick.to arrive at a deal Dixie was great to deal with. She made the experience fast, friendly and enjoyable. Once I chose a vehicle the process went quick.to arrive at a deal and once in finance I was in and out in less than 30 minutes. This is my first new car and my first car buying experience. Love my Tiguan SE More

Not Applicable The service was excellent. Before leaving the dealership, my car battery was dead and the service people jumped into action to get it fixed. The wait The service was excellent. Before leaving the dealership, my car battery was dead and the service people jumped into action to get it fixed. The wait time was efficiency. More

Great Service Great experience getting my Passat serviced. I am satisfied with the quick service and the return of a clean car. Waiting area was clean and comfort Great experience getting my Passat serviced. I am satisfied with the quick service and the return of a clean car. Waiting area was clean and comfortable. More

excellent service Excellent experience as usual getting my GTI serviced! Gloria did a great job keeping me informed, and even saved me some service time on the work I n Excellent experience as usual getting my GTI serviced! Gloria did a great job keeping me informed, and even saved me some service time on the work I needed done! More