Volkswagen Clear Lake

My car was serviced and everything I asked to be looked at was thoroughly inspected. Car was cleaned and detailed. It may be cleaner than when I bought it. Thanks Martin for your assistance and Jose for at was thoroughly inspected. Car was cleaned and detailed. It may be cleaner than when I bought it. Thanks Martin for your assistance and Jose for your work! More

Outstanding Customer Service!!! My husband had initially gone into the dealership to browse vehicles back in March 2020. Riley Craddock was his sales associate. He explained to her t My husband had initially gone into the dealership to browse vehicles back in March 2020. Riley Craddock was his sales associate. He explained to her that he was looking and pricing and wasn't ready at the moment but would be around June or July 2020. She proceeded to give him outstanding customer service even though he was browsing. Needless to say when we came back this past weekend and we sought her out. Again we initially were not intending to purchase at this time but Riley was exceptional and proceeded to answer all of our questions and went above and beyond to see if she could find the vehicle we were looking for. Everything fell into place and we found a vehicle and a deal we just could not pass up. Thank you Riley for making this a positive car buying experience. More

Everything was explained, easily understood and done correct No issues, thank you for taking the time with my car and letting me know of needed work so I can budget that in this coming year. Thanks for taking th No issues, thank you for taking the time with my car and letting me know of needed work so I can budget that in this coming year. Thanks for taking the coupon and reworking the bill, much appreciated. Kaz Vogelgesang More

Fast, clear and great deal, no hidden fees or numbers. Started everything on line so by the time we got to the dealer everything was ready. Started everything on line so by the time we got to the dealer everything was ready. More

Was a walk-in, but no problem! Courteous & professional Was a walk-in, but no problem! Courteous & professional service from service advisor, mechanic quickly serviced my vehicle. Very satisfied with exp Was a walk-in, but no problem! Courteous & professional service from service advisor, mechanic quickly serviced my vehicle. Very satisfied with experience & will definitely be back. More

Salesperson, Brevin was great Brevin, the Sales person that handled selling me the 2019 Jetta SEL was outstanding, but the business mgr, (forgot his name and that is OK ), but they Brevin, the Sales person that handled selling me the 2019 Jetta SEL was outstanding, but the business mgr, (forgot his name and that is OK ), but they know who I speak of at the dearlership is NOT a friendly person of sorts. Maybe it was because I took care of my own financing with my credit union back in Louisiana (even my credit union rep) also commented to me about the vibe she was getting from him. Friendliness rating below is a result of dealing with him. More

Good care for Passat Team is very efficient, explains what is planned, what needs to be, and what was actually performed on my car. Time to complete the task was reasonabl Team is very efficient, explains what is planned, what needs to be, and what was actually performed on my car. Time to complete the task was reasonable and with-in 15 min of estimate. More

recall issue I believe his name was Shaun Winter, new to your location. He was very professional and was very courteous. I was pleased that I did not have to pay f I believe his name was Shaun Winter, new to your location. He was very professional and was very courteous. I was pleased that I did not have to pay for the recall issue. Hopefully this will fix any issues. More

Friendly and Enthusiastic Ryan Goodwin met me at the door as soon as I came in and was able to provide me with the exact car that I had been looking for while also showing me a Ryan Goodwin met me at the door as soon as I came in and was able to provide me with the exact car that I had been looking for while also showing me a few other options to help me solidify my decision. He went on two separate test drives with me and my wife so that we could see the different features available between two different trims of the Tiguan and was overall very patient and helpful with us. Thank you Ryan for your enthusiasm for your work, it truly shone through in my short amount of time spent with you. More

Riley invited me to come over and see the 2019 Bettele. She was so professional in her manner didn’t try to push me and that’s why I was interested in buying a vehicle. Thank her again so much. She was so professional in her manner didn’t try to push me and that’s why I was interested in buying a vehicle. Thank her again so much. More