Volkswagen Clear Lake
Houston, TX
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The issues were taken care of expeditiously and at a reasonable price. Very thorough service and friendly service.. would recommend you to anyone owning a Volkswagen reasonable price. Very thorough service and friendly service.. would recommend you to anyone owning a Volkswagen More
Jose and Koda were excellent. I have bought several vehicles and been with friends or family during many vehicle purchases...I must say this was the best experience ever. vehicles and been with friends or family during many vehicle purchases...I must say this was the best experience ever. More
Service was completed without any delays or surprises. I like the video wrap up sent by the mechanic. The service advisor now checks you out, eliminating a trip to the cashier. And they wash your car. like the video wrap up sent by the mechanic. The service advisor now checks you out, eliminating a trip to the cashier. And they wash your car. More
Overall a very positive service experience and completely focused on quality work and customer satisfaction. I would highly recommend this dealership to anyone and I loved the video. focused on quality work and customer satisfaction. I would highly recommend this dealership to anyone and I loved the video. More
I am in love with my 2021 VW Atlas. Patrick was the best!! He took great care of me and made the process really smooth. I had a 2 hr drive there and he did his homework before i got there to make sure best!! He took great care of me and made the process really smooth. I had a 2 hr drive there and he did his homework before i got there to make sure I got out of there swiftly. Go see Patrick for the smoothest car buying experience. More
Excellent customer service, they made car buying the easiest. I have never had a vehicle purchase go that smooth. Highly recommend them for buying your next car! easiest. I have never had a vehicle purchase go that smooth. Highly recommend them for buying your next car! More
Great service, time was perfect not to long not to short, job was well done. Service completed correctly. Inspection video was excellent and clear to understand. Appreciate the car was for sure. job was well done. Service completed correctly. Inspection video was excellent and clear to understand. Appreciate the car was for sure. More
I love my new 2020 Golf. The sales and finance teams were great. They worked to find me the car I wanted from another location. great. They worked to find me the car I wanted from another location. More
I arrive early for my appointment and was taken care of immediately. The process was easy and I waited for the service to be completed. I was pleasantly surprised when I received a video of the inspection immediately. The process was easy and I waited for the service to be completed. I was pleasantly surprised when I received a video of the inspection of my vehicle because I have never seen this before. Josue and the other staff were great. Keep up the great customer service. More
It was a rainy two hour trip to Clear Lake Volkswagen. I had an 11 o’clock appointment with Barry Engelbrecht to test drive a 2018 Subaru Forester Limited. I saw that car sitting right out front ready for m had an 11 o’clock appointment with Barry Engelbrecht to test drive a 2018 Subaru Forester Limited. I saw that car sitting right out front ready for me, as soon as I pulled into the dealership. Barry was standing in front of me almost immediately in the showroom, smiling, friendly, happy to greet me. We chatted for a bit, then headed out in the drizzle for the test drive. I told him I had anxiety about driving around in Houston especially in wet weather, and he was very understanding and took me on a route behind the dealership that I felt safe driving on. He asked me a few questions about the car as we drove, but let me talk about exactly what I wanted in a new car as he listened and nodded. He made me feel very comfortable and there was zero awkwardness. Back at the dealership, we headed to his office to discuss other cars, other options and my satisfaction with the one I had just driven. I confessed that it was exactly what I wanted, so we began the purchase process. In less than 3 hours total, I was driving away in my beautiful new silver Subaru, having bid farewell to my little 2010 Subaru (that I got what I asked for on the trade-in) and my new friend, Barry. I have never had a more positive experience in buying a new car than I had at Clear Lake Volkswagen. Every person I dealt with was polite and made me feel like a valuable customer. I highly recommend this dealership. It’s bright, pretty, clean, well organized and they have a huge inventory. The sales people are professional and knowledgeable and not pushy or impatient. Sure, they want to sell you a vehicle, but they WANT you to be happy and satisfied. I am loving my new Forester, and I feel like I got a good deal too. More