Volkswagen Clear Lake

Horrible service and rude staff . Have to go back because they could not even do the job right the first time. Have to go back because they could not even do the job right the first time. More

This is the new location for the dealership, it’s very spacious with plenty of space to not feels so cramped. The service department did a great job on my vehicle. Other than waiting way too long for just spacious with plenty of space to not feels so cramped. The service department did a great job on my vehicle. Other than waiting way too long for just an oil change it was a great experience. More

3 days after te service, the car show me the check engine light code: P00B7 low coolant flow, there changed the oil and did a coolant flush, could be something wrong on the coolant system, light code: P00B7 low coolant flow, there changed the oil and did a coolant flush, could be something wrong on the coolant system, More

Lack of communication. Took 6 hours for an oil change and tire rotation despite having an appointment in the morning. No help as to why it took so long and why I wasn’t not Took 6 hours for an oil change and tire rotation despite having an appointment in the morning. No help as to why it took so long and why I wasn’t notified of my car being ready. More

A normal dealership, just a new bigger and better building. The couch in the first floor lounge area with a short small black table almost took me out. I didn’t see it (the table) and barked my shin building. The couch in the first floor lounge area with a short small black table almost took me out. I didn’t see it (the table) and barked my shin on it. So to all others, be aware, it will win. More

Bait and switch. They had a car advertised for $6,500 online. Worked with Dylan. Great guy, thoroughly enjoyed working with him, but the manager came out with the num They had a car advertised for $6,500 online. Worked with Dylan. Great guy, thoroughly enjoyed working with him, but the manager came out with the numbers at over $10,000. Would not honor THEIR internet price. Said that was “the finance price” and it would be thousands of dollars more to pay cash. Their final offer after 2 hours was $8,800 on a used car they had advertised for $6,500. Trash dealership that doesn’t honor their prices and plays games. Don’t recommend shopping here there is way more ethical dealers that honor their advertised prices and won’t waste your time. More

Loved the experience from the beginning to the end. Everyone was nice and service was amazing. Everyone was nice and service was amazing. More

Excellent dealership, large selection of vehicles to choose from. Excellent sales team who are very friendly, helpful and knowlegeable. choose from. Excellent sales team who are very friendly, helpful and knowlegeable. More

The employees at this location provide exceptional service. It’s is obvious customer service is their top priority. They made the service appointment smooth and communicated above and beyond what it n service. It’s is obvious customer service is their top priority. They made the service appointment smooth and communicated above and beyond what it normally expected. They are commended for their dedication to the Volkswagen brand. More

The service check was good but had some erroneous costs that were removed. They saw that my tires needed air but did not add any air to the tires. They moved location that was 20mins and did not clearly m that were removed. They saw that my tires needed air but did not add any air to the tires. They moved location that was 20mins and did not clearly mention that. Also they drive me crazy with sales calls to turn my car in for something more expensive More