Volkswagen Clear Lake

Have been trying for 4 months to get my extended warranties cancelled and no luck. Have been to back already 4 times and it still has not been processed. When i got the vehicle i was told that the b warranties cancelled and no luck. Have been to back already 4 times and it still has not been processed. When i got the vehicle i was told that the bank said they would not approve the loan with out them which i found out later is a complete lie. More

This is the fourth time I have brought my car in for the radio/ WiFi problem. Everyone is welcomeing and I’m treated with respect. It seems to be easy to setup an appointment even if the work seems redundan radio/ WiFi problem. Everyone is welcomeing and I’m treated with respect. It seems to be easy to setup an appointment even if the work seems redundant. More

Waited for 4 hours for the finance person to be a complete jerk. Refusing to answer questions to someone not on the note but the new owner was standing right there. We just taught our daughter where complete jerk. Refusing to answer questions to someone not on the note but the new owner was standing right there. We just taught our daughter where NOT to go! More

We had a wonderful experience at VW of Clear Lake. We first met with Raul and got set up with a test drive in a 2019 Taureg. We really liked the older car. But we wanted a 2022 model. Raul called us a fe first met with Raul and got set up with a test drive in a 2019 Taureg. We really liked the older car. But we wanted a 2022 model. Raul called us a few days later and we returned to meet with Shanicy to look at a 2022 model that had just come off the truck. Shanicy was very helpful in pointing out the features of the newer car and guided us through the purchase process. The only downside to our experience was the long wait to get to the finance lady to sign papers. Pretty disappointed with this website being so out of date that our salespeople are not listed below. More

Literally the worse experience ever, 1st I could not bring outside finance, then they to not want me to finance with them and refinance immediately after. If I refinance somewhere after they want to mar bring outside finance, then they to not want me to finance with them and refinance immediately after. If I refinance somewhere after they want to mark the price of the vehicle up by 15%, this way they can make more money. None of this was told to me until after they pulled my credit, and 5 hours later. I would highly recommend going somewhere else to purchase a vehicle. The manager that I have called for several times has still yet to return my call. More

The service was was great. The time was a little long but there was an unexpected recall that was needing to be fixed. The transparency of the time was great! there was an unexpected recall that was needing to be fixed. The transparency of the time was great! More

Everyone was very nice. I made an appointment and still waited over 2 hours for service. I would recommend updates on the vehicle or maybe have been offered a drink or something. Was very pleased with the waited over 2 hours for service. I would recommend updates on the vehicle or maybe have been offered a drink or something. Was very pleased with the overall service and complimentary wash. Thank you More

Everything was great! Can’t think of fifteenth words. So far nine. There we go. far nine. There we go. More

Great service! Everyone took care of me and my car in a timely manner and scheduled for another service the same day. timely manner and scheduled for another service the same day. More

The dealership is clean and easy to book appointments. Gloria was very kind. Thank you! Gloria was very kind. Thank you! More