Volkswagen Clear Lake

I had an appointment for a test drive. I showed up early, waited an hour then was told the car was sold that morning. They knew why I was there and never said anything to me. I will never I showed up early, waited an hour then was told the car was sold that morning. They knew why I was there and never said anything to me. I will never go back again. More

Great quick service! !! Service Advisor very professional and knowledgeable!! Highly recommend!!! Servive area very Busy !! Service Advisor very professional and knowledgeable!! Highly recommend!!! Servive area very Busy More

Annual service provided on-time and per estimate. Video of service was provided as well. Video of service was provided as well. More

Salesman was prompt, knowledgeable and super efficient. Plenty of units to choose from. Pleasurable buying Experience. Plenty of units to choose from. Pleasurable buying Experience. More

Staff greeted me as soon as I stepped in, they were really helpful and resolved all my concerns. really helpful and resolved all my concerns. More

This is possibly the worst VW there is. They do not keep promises on there words and I even still have not received my 2nd key FOB when i purchased my car BRAND NEW WITH 37 MILES ON IT. And They do not keep promises on there words and I even still have not received my 2nd key FOB when i purchased my car BRAND NEW WITH 37 MILES ON IT. And it has been a whole year of me going back and forth to ask for them. At least 25-30 times I have been there to see if they have it and all they keep saying is they have it ordered and whenever I pull up to see if my keys have arrived they look at me clueless and say they do not know what I am talking about. Even after Mathew Morris helped me out, with no success as always, and gave me a copy of the "we owe" form, he cannot even keep his word with a follow up call regarding the order status of my key and it has been more than 7 days. And i recently called back regarding the order for the key and they do not know what I am talking about like bro this is a big company and the management is so unprofessional. Like bro I just want my key Mr. Morris. Like stop with all these lies and just put an order for my key bro. Like I should not be trippin this much but it is the principle behind it. Like if you say you are going to do something well then execute it okay. Just do not get mad at Elias because he ACTUALLY was helpful, but everyone else is kinda rude. But just the VW in Clear Lake all the other ones made me feel WELCOMED. AND xxxx NAH i would not recommend this LOCATION to anyone. More

Went in to buy out a lease. Owed just under 10k. Just got my my loan for 17.5k. Will definitely be taking this to vw corporate. Replaced a window and did my registration. 8k wor Owed just under 10k. Just got my my loan for 17.5k. Will definitely be taking this to vw corporate. Replaced a window and did my registration. 8k worth of work? Absolutely not. More

Incredibly rude service by Brandon & Chris in the sales. Chris is a Sales Manager. No follow up. Chris is a Sales Manager. No follow up. More

Excellent customer service and the service advisor and service tech was very knowledgeable. Thanks for the good customer experience. service tech was very knowledgeable. Thanks for the good customer experience. More

After going to another dealership and having a bad experience, VW made up for it! Very attentive salesmen, helpful, and answered all questions I had. experience, VW made up for it! Very attentive salesmen, helpful, and answered all questions I had. More