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Volkswagen Clear Lake

Houston, TX

4.1
465 Reviews

15100 Gulf Freeway

Houston, TX

77034

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Showing 465 reviews

April 30, 2023

Every encounter I've had with dealers employees has been positive, friendly and professional. Service times are clearly communicated and reasonable. And this means that VW will be my first option when I l More

by Sean Black
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gallegos
April 30, 2023

The dealership is always accommodating. They never take too long and they always provide great service. More

by aliciambmoore0602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises
April 28, 2023

The service was great. I am visiting from out of town. I appreciated the video inspection as my home dealer doesn’t provide that usually. More

by blakewhitfield
Recommend Dealer
Yes
Employees Worked With
Juan Gallegos
April 21, 2023

Wonderful experience they were able to take care of my recall. I love Volkswagen Clearlake! More

by kareng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carlos
April 09, 2023

Jeff did an excellent job on keeping me updated on my car. The walk around video from the mechanic was a very nice feature. More

by Andrew
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Robinson
April 04, 2023

Most relaxed and knowledgeable staff of teamwork I have had the privilege of working with. This organized dealership is a star in the industry. Kudos to all and we mean all of the staff!! More

by Earl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zarchary Martinez and Brandon, Joel and Mr. Seahawk himself!
March 29, 2023

Really good service and friendly staff. Time was little to much but I understand there were a lot of customers More

by leo.quintanilla
Recommend Dealer
Yes
Employees Worked With
Juan Gallegos
March 28, 2023

Great experience! The time that the representative told me it would take was accurate and I was able to work on my laptop while there, and on top of that I received a More

by TTiguan
Recommend Dealer
Yes
Employees Worked With
Juan Gallegos
March 11, 2023

Do not go here! The service department is horrible. They sabotaged my car. It was in good running condition. Only needed a steering column as it was intermittently More

by Seprina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josue Hernandez
March 09, 2023

Took my car to service. Service does not acknowledge you does not talk Josue never get up out of his seat never speaks and the other young man act if customers are a bother More

by michelle03green
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josue Hernandez
Mar 09, 2023 -

michelle03green responded

Get better service

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