Volkswagen Brandon - Service Center

Good service and when they realized there would be. A delay they lined up a loaner and let me leave. Car was ready when they said it would be. delay they lined up a loaner and let me leave. Car was ready when they said it would be. More

Really great and informative people working at the dealership. Will always go back for there service dealership. Will always go back for there service More

Very professional, great service and honest job. I will not hesitate going back there. Thanks Seth Kalman. not hesitate going back there. Thanks Seth Kalman. More

Service Dept. very professional with assistance on servicing my VW. servicing my VW. More

Service was quick and efficient. Seth K. Provided me with all of my future service needs. all of my future service needs. More

Service was horrible service guys were clueless and I had to beg them to take a 2nd look at my car then they found the problem Unecceptable to beg them to take a 2nd look at my car then they found the problem Unecceptable More

Did not seem like they cared about my issue. Didn't seem to care to look at the video of issue being experienced. Did not feel welcomed. to care to look at the video of issue being experienced. Did not feel welcomed. More

I only go to Brandon VW because is the closest one to me. The service is average at best. Waiting lounge needs mayor improvements and service advisors need some training on customer service, greetings and fr The service is average at best. Waiting lounge needs mayor improvements and service advisors need some training on customer service, greetings and friendliness. You can't do walk in at this dealership for service, the answer is always NO, we are full, regardless of the issue. More

The service department, Seth K. gave me the information to call the tow truck after asking me questions that were pertinent to my vehicle breakdown. He was very helpful and insured that Brandon Volkswagen to call the tow truck after asking me questions that were pertinent to my vehicle breakdown. He was very helpful and insured that Brandon Volkswagen would take care of my frightening situation. And you know they did from start to finish. Seth kept me up-to-date on everything. Kind, courteous, informative, explained everything. Put my mind at ease. My Tiguan was checked inside out. And for a bonus, it was detailed. I love BVw😘 More

All the work that was done met our expectations. Much better than previous trip in regards to our gas tank issues. Positive move to make some changes better than previous trip in regards to our gas tank issues. Positive move to make some changes More