Volkswagen Brandon - Service Center

Michael was an awesome service advisor! Best I've had in my time of owning Volkswagen vehicles. in my time of owning Volkswagen vehicles. More

Carlos is the best! Even though I didn’t have an appointment and it was nearing the end of the business day, he was able to get my car taken car of. He’s always willing to go above and beyond! EXCEL appointment and it was nearing the end of the business day, he was able to get my car taken car of. He’s always willing to go above and beyond! EXCELLENT customer service consistently. More

Excellent staff. Always love dealing with VW. Much better than when we’re across the street at Jeep. Enjoy the little ceaser gift card and thank you better than when we’re across the street at Jeep. Enjoy the little ceaser gift card and thank you More

Great service will be back. Alway helpful friendly.Will Great service will be back. Alway helpful friendly. Will recommend to others Great service will be back. Alway helpful friendly. Will recommend to others More

Excellent staff in the service department; they are all kind courteous honest and upfront and genuinely do all they can to make sure you get all the help you need. I worked with Michael Moore on my most re kind courteous honest and upfront and genuinely do all they can to make sure you get all the help you need. I worked with Michael Moore on my most recent visit and he was exceptional! More

The service was fine and the personnel were friendly and knowledgeable. I do not like these doing these where I am forced to write so many words. knowledgeable. I do not like these doing these where I am forced to write so many words. More

Constant upsell, dishonest service and misleading pricing. I don't recommend pricing. I don't recommend More

Servise was good. I got my car fixed and its running fine. Seth helped me during my service on my car. I also got a loaner car fine. Seth helped me during my service on my car. I also got a loaner car More

The personnel and staff that I communicated were very professional and courteous. I am not a fan of these surveys being forced and it is not a good predictor of good performance. I am very reluctant to professional and courteous. I am not a fan of these surveys being forced and it is not a good predictor of good performance. I am very reluctant to participated in such examinations and appears the company does not value their employees. It is the companies responsibility to review their employees performance and not the customer. There are many ways of doing such things that better suited for the task. Nevertheless, the performance of maintenance department has been lacking. Last year and to date; I got an oil change; the oil was overfilled beyond capacity; the dipstick was left out; the alternator was damaged; items were incorrectly invoiced; the engine was not cleaned. In the end, the issues were resolved with the exception of this survey. For more information call... More

Outstanding service and wonderful timing. I feel that Seth went above and beyond to be sure my car was cared for in a timely manner. Seth went above and beyond to be sure my car was cared for in a timely manner. More