Volkswagen Brandon - Service Center

Overall experience was ok, but more detailed/though communication throught the process would have been helpful. communication throught the process would have been helpful. More

Great service. Seth has a genuine concern for his customers. I recommend Seth for his knowledge and great customer service customers. I recommend Seth for his knowledge and great customer service More

I appreciate how he answered all my questions and concerns in a simple way to understand concerns in a simple way to understand More

Very good can help u in any way they can even if it's on their time very happy with Service their time very happy with Service More

Non transparent about pricing. Untrustworthy and uninviting service advisors. I slightly regret visiting the location due to over inflation on maintenance uninviting service advisors. I slightly regret visiting the location due to over inflation on maintenance More

The employees are very pleasant and I was very happy with the service my car received. the service my car received. More

I had a great experience here! Everything was taken care of efficiently and with care! I appreciate the service at this dealership! of efficiently and with care! I appreciate the service at this dealership! More

Great customer service I have always had a great experience and can’t explain about anyone everyone is every nice and all my service have been great experience and can’t explain about anyone everyone is every nice and all my service have been great More

Had an issue with car service but manager helped resolve and customer service is good. and customer service is good. More

Even though under new ownership, the guys at the service counter have yet to learn actual customer service skills and are constantly condescending to me as a female. I understand their job is to sell things counter have yet to learn actual customer service skills and are constantly condescending to me as a female. I understand their job is to sell things but I also understand when I’m being spoken to like I don’t understand anything about cars, right down to things as simple as checking oil. They have no actual idea what they’re telling you and just bs some reason why the tech added it to the list of things to consider having done to your car. I mainly am only even filling this out because Seth told me on my last visit to “provide all 10s and yes on the survey and if I feel it wasn’t all 10s and yeses, don’t even bother filling it out”. Real sick of the constant garbage from these guys. The new service manager is great but his low hanging fruit need to stop trying so hard to sell you on things you don’t actually need. More