Volkswagen Brandon - Service Center

Told me everything that was wrong, and what was needed to be road safe thanks again Vw of Brandon be road safe thanks again Vw of Brandon More

The service contact person was excellent, very professional and clear with updates. Thanks very much. professional and clear with updates. Thanks very much. More

Rolando was fantastic to work with and ensured I was made aware of any services needing completed, timeframe for work to be completed, and any costs. I would recommend Rolando and the team at VW! aware of any services needing completed, timeframe for work to be completed, and any costs. I would recommend Rolando and the team at VW! More

It’s a beautiful dealership with complimentary water, coffee, internet, and sometime cupcakes! I wish they had a better shuttle service. Customer service depends on you you end up with. coffee, internet, and sometime cupcakes! I wish they had a better shuttle service. Customer service depends on you you end up with. More

I believe they are trying to be more transparent but a video showing numbers and nothing to compare against is frustrating to me. When you use a brake measurement tool but again nothing is said as to wha video showing numbers and nothing to compare against is frustrating to me. When you use a brake measurement tool but again nothing is said as to what is a good range or how to read the tool. Old fashion true communication is key. No lies just the honest truth stop trying to sell things and services when they are not warranted. More

Great team and service, really helped me out of a tight spot. I can definitely tell there have been some recent changes that are having a positive impact on the service here. spot. I can definitely tell there have been some recent changes that are having a positive impact on the service here. More

Carlos is amazing! How he is thorough and honest. I can’t speak highly enough of him :-) speak highly enough of him :-) More

Seem to know more than meets the eye. Having a video to update me on the status of my car was valuable to me. update me on the status of my car was valuable to me. More

Service advisor was great. I was however disappointed with the dealerships price for needed repair with the dealerships price for needed repair More

My 2021 Atlas Cross Sport which is still under warranty. Took it in for service they had to order the part. To be honest with you I believe with out this part it is safety hazard. Emergency break comes when Took it in for service they had to order the part. To be honest with you I believe with out this part it is safety hazard. Emergency break comes when I about stop windows come down by themselves and other electronic issues. Been two weeks no part yet. More