1,173 Reviews of Volkswagen Brandon - Service Center
The team took great car of me and my vehicle. Fast and friendly! I would avoid Brandon VW at all cost in the past however, with the new management it seems they have really turned things around. I will be friendly! I would avoid Brandon VW at all cost in the past however, with the new management it seems they have really turned things around. I will be returning for any of my VW needs! More
Thank you so much to everyone at Brandon Volkswagon! The service advisor and tech that serviced my car recently deserves 5 stars! I appreciate it very much! service advisor and tech that serviced my car recently deserves 5 stars! I appreciate it very much! More
The service advisor was unprofessional to say the least. They supposedly did an oil change and after inspection of the oil it was black! They did put a new filter on but oil was black not amber like it shou They supposedly did an oil change and after inspection of the oil it was black! They did put a new filter on but oil was black not amber like it should be. Had an oil leak in one of the spark plug tubes where they did a top end reseal wasn't leaking in spark plug tube before. They failed to find bad rear bushings, They failed to seal top end now car is at a different dealer getting a new engine due to engine consuming oil internally not because of external leaks they told us it needed top end reseal and timing covers resealed they misdiagnosed issue due towork they did thankfully I have an extended warranty and they are covering the cost of new motor. Little did they know I am a certified professional mechanic the work they did was under warranty I was very disappointed. Hope this helps so far very happy with a guy named John at Kuhn VW. More
Fast efficient courteous . They took me in several minutes before scheduled time. In about one hour the problem was corrected and I was in my way. minutes before scheduled time. In about one hour the problem was corrected and I was in my way. More
Staff are very friendly and service is very professional. Carlos explained everything and answer my questions with patience. The online system that allows customers to check paperwork is also very convenienc Carlos explained everything and answer my questions with patience. The online system that allows customers to check paperwork is also very convenience. More