Volkswagen Brandon - Service Center

Brandon Volkswagen has been an excellent dealership polite and friendly staff speedy service center and honest polite and friendly staff speedy service center and honest More

Kept me informed of progress while waiting. Gave a good estimate if how long the wait would be. Gave a good estimate if how long the wait would be. More

My car was there from Friday through Monday and I have to comeback on Tuesday bc they didn't fixed the problem. And on top of it I was told that they were busy and can't see my car that day and make me set a comeback on Tuesday bc they didn't fixed the problem. And on top of it I was told that they were busy and can't see my car that day and make me set and appointment for another day. AFTER 4 DAYS " FIXING MY CAR " and still have to wait. Disappointed. More

Great service! Professional and on point! Great experience during my time with the service department. Professional and on point! Great experience during my time with the service department. More

Very kind and helpful. I’m thankful to have such a great experience of having my car repaired. I’m thankful to have such a great experience of having my car repaired. More

Great service! Responsive, quick, and polite. Would recommend this service to others. Answered all questions. Responsive, quick, and polite. Would recommend this service to others. Answered all questions. More

My service rep was very good . He explained things and kept me posted on the progress for my service He explained things and kept me posted on the progress for my service More

Everyone is friendly, kind and good communicators. They made the process smooth and quick. No complaints They made the process smooth and quick. No complaints More

The service took longer than expected. My vehicle was called in for a recall - it took over a month for them to get my car fixed because they didn’t have the part. If you call in a vehicle My vehicle was called in for a recall - it took over a month for them to get my car fixed because they didn’t have the part. If you call in a vehicle for the recall, you should make sure you have all the necessary parts at the service site. More

Seth was very friendly and kept me up to date throughout the repairs. Quick and hassle free pick up once the repairs were complete. the repairs. Quick and hassle free pick up once the repairs were complete. More