Volkswagen Brandon - Service Center

I am satisfied with the service provided. My advisor was knowledgeable and courteous. Thank you My advisor was knowledgeable and courteous. Thank you More

Has always been really helpful. Answers all my questions with no hestition. Sometimes I do have a hard time getting through by phone Answers all my questions with no hestition. Sometimes I do have a hard time getting through by phone More

Great service as always! Appreciate the kindness!!! Will be doing future business. Thank you….DJ . Appreciate the kindness!!! Will be doing future business. Thank you….DJ . More

The service department was excellent. Everyone was kind, and the work was great. Will recommend to anyone. Everyone was kind, and the work was great. Will recommend to anyone. More

Kaila needs customer service training. She is unprofessional. When dealing with an escalated situation you should never mention someone was too busy speaking to their spouse. She is unprofessional. When dealing with an escalated situation you should never mention someone was too busy speaking to their spouse. More

Although I was greeted with kindness, I did not receive the value I would intend from a servicer as I was advised that I “lacked common sense.” My brand new vehicle was recommended a new fuel tank 3 weeks the value I would intend from a servicer as I was advised that I “lacked common sense.” My brand new vehicle was recommended a new fuel tank 3 weeks after my purchase and after checks still warranted this expense. I picked up my vehicle that had no issues that I had originally brought it in for through the service checks, but still “required” this service. I declined and have since brought my car home without pursuing and am not satisfied with the feedback from the technician or service representative on the handling of the situation. I do lot know if I will return as a result to service or purchase another vehicle from the location. More

Service personnel was knowledgeable courteous and professional. The service was on time and excellent. Very good experience. professional. The service was on time and excellent. Very good experience. More

Rolando M. Gave excellent service in the service department . But as a dealership overall it is horrible the customer service that comes from the higher ups Gave excellent service in the service department . But as a dealership overall it is horrible the customer service that comes from the higher ups in the company is very xxxxty. The majority of them need to take a customer service class. Glen McGuire as a GM you need to be fired because when there is a customer is you want even take time out to talk to a customer that has a problem. You say that you are so busy that you don't have time. Wow horrible!!! Thanks, Katrice Biggins More

Received amazing service for my Jetta. Wasn’t pressured into anymore services than what I went in for! Wasn’t pressured into anymore services than what I went in for! More