Volkswagen Brandon - Service Center

I received great service from the service department. They kept me informed about the progress of the work done. I liked the text message alerts and updates. They kept me informed about the progress of the work done. I liked the text message alerts and updates. More

Awesome service department! The communication was great and informative from the time I made the appointment to the time I picked up my vehicle. Everyone was so helpful from the The communication was great and informative from the time I made the appointment to the time I picked up my vehicle. Everyone was so helpful from the time I pulled into the service line to the time I left. I was blessed with having Rolando as my service writer. He kept me updated the entire time my vehicle was being serviced. I will definitely be taking my vehicle back there for service. I will be purchasing my next Volkswagen from this dealership. More

I went there Monday for service and they had to order a part for me. The part came in Tuesday and no one called me. I wanted to finish my repair this week but since no one called me I have to wait another part for me. The part came in Tuesday and no one called me. I wanted to finish my repair this week but since no one called me I have to wait another two weeks. Also I called today at 8 am asking about my part and they said someone would call me back. No one did. I called back at 3:30 to find out my part came in and it was delivered on Tuesday. More

The service was good we are satisfied with the job that we received at our appointment time we received at our appointment time More

This is the third time bring in the car and not getting fixed properly .can't fiquire out why fixed properly .can't fiquire out why More

Advisor is the best customer and the dealer is the most sophisticated and elegant VW dealer in the Bay Area sophisticated and elegant VW dealer in the Bay Area More

Great customer services. Carlos was very attentive and always kept me up to date. He even provided a ride home and a pick up so I didnt have to wait at the dealer. Carlos was very attentive and always kept me up to date. He even provided a ride home and a pick up so I didnt have to wait at the dealer. More

good service and very professional service and the person who attended me very kind. Thank you All. who attended me very kind. Thank you All. More

They ensured I was safe and informed on what was going on with my Tiguan. I was comfortable with my Service Providers, Rolando n Seth. Very Professional and courteous throughout my wait. Clean environment. with my Tiguan. I was comfortable with my Service Providers, Rolando n Seth. Very Professional and courteous throughout my wait. Clean environment. More

Carlos the service employee was very nice and respectful to my wife & myself got us a loaner to use , when he contacted us we came back he said it should be fixed but to let it him know if we are still hav to my wife & myself got us a loaner to use , when he contacted us we came back he said it should be fixed but to let it him know if we are still having a problem, BUT so far good hopefully stays good. We'll let him know. THANK YOU GUYS. KNOW. More