Volkswagen Brandon - Service Center

When finally received the part all went well. VW America service was awful but then after complaint was taken care of VW America service was awful but then after complaint was taken care of More

I have always appreciated the service department for there excellent customer service and looking out for our best interest and treating us with respect there excellent customer service and looking out for our best interest and treating us with respect More

Rolando took my car very fast which was nice because I had an appointment to make. The service it self was very fast and professional had an appointment to make. The service it self was very fast and professional More

Friendly and helpful service manager. Courteous and fast service. I think I'll come back again. Although I feel like worry free maintenance should include a tire rotation. Courteous and fast service. I think I'll come back again. Although I feel like worry free maintenance should include a tire rotation. More

The maintenance department always does solid work. People around here are terrible and they just smile through it and get the job done. People around here are terrible and they just smile through it and get the job done. More

Rolando was a phenomenal service advisor, and actually, the technician who serviced and took video was very informative, clear, and we think did an excellent job. Overall, best experience at Brandon VW and the technician who serviced and took video was very informative, clear, and we think did an excellent job. Overall, best experience at Brandon VW and possibly at most service centers. Thank you. More

Friendly staff. Carlos was very helpful in answering all of my questions. The service department could use some more staff to help with the with the work load in my Carlos was very helpful in answering all of my questions. The service department could use some more staff to help with the with the work load in my opinion. More

Great service, however check engine light came back in pretty quickly. I assume vw software issue of some kind. pretty quickly. I assume vw software issue of some kind. More

Rolando excellent whomever answers the phone not delivering messages absolutely horrible and needs more training delivering messages absolutely horrible and needs more training More

They took care of my car addressed the main issue and pointed out things I was not aware of and fixed my car up to perfect running condition. pointed out things I was not aware of and fixed my car up to perfect running condition. More