Volkswagen Brandon - Service Center

They did not do anything to the vehicle. Service rep was rude and not helpful . I would never go back to this VW dealer. Service rep was rude and not helpful . I would never go back to this VW dealer. More

I dropped my car off at 8am, was told that I would have a message shortly after with an update on my pickup time after they reviewed the car. At 12pm, I had not heard anything and called, was then told it wo message shortly after with an update on my pickup time after they reviewed the car. At 12pm, I had not heard anything and called, was then told it would be ready at 1pm. Finally received the video of my walk around and suggestions at 12:30. Picked up my car, expecting it to be cleaned, as the person at drop off said it would be washed and ready to go when I got there. Was not washed. More

Very Respectful. Not selling service to me, they recommend the right service. Thank you Carlos! Not selling service to me, they recommend the right service. Thank you Carlos! More

Carlos in service is fabulous! ! He always takes great care of me. Johnathon and Aaron from sales well all three together could take on the world. ! He always takes great care of me. Johnathon and Aaron from sales well all three together could take on the world. More

Cracked my windshield took way too long to get my vehicle finished was there 6 hours finished was there 6 hours More

Best dealership around. Service and personnel are always on point and friendly. I definitely recommend Brandon Volkswagen Service and personnel are always on point and friendly. I definitely recommend Brandon Volkswagen More

The service was exceptionally great! Yhe technicians were very knowledgeable and professional. The service manager as well, very professional, experienced as well as outstanding custom Yhe technicians were very knowledgeable and professional. The service manager as well, very professional, experienced as well as outstanding customer support. We were very satisfied with the dealership overall. I would highly recommend Brandon Volkswagen to friends and family members... Keep up the good work guys! Thank you... More

I brought in my vehicle for a warranty issue and it was handled perfectly. Service was Great, Drew was fantastic, issue diagnosed and resolved quickly. handled perfectly. Service was Great, Drew was fantastic, issue diagnosed and resolved quickly. More

Everyone was wonderful during my service! I really appreciated the loaner car during my service. The service department kept me informed every step of the way! I really appreciated the loaner car during my service. The service department kept me informed every step of the way! More

Great service. Loved the video providing detailed information about the vehicle's needs. Very happy to be part of the VW Family. Loved the video providing detailed information about the vehicle's needs. Very happy to be part of the VW Family. More