Volkswagen Brandon - Service Center

I was treated with the upmost respect and patience. All my questions was answered. I was given a loaner car and an update regarding the work being done on my care. The staff was very friendly just like All my questions was answered. I was given a loaner car and an update regarding the work being done on my care. The staff was very friendly just like family. More

The staff was wonderful. Explained everything and answered all my questions. And service was over earlier than quoted. Explained everything and answered all my questions. And service was over earlier than quoted. More

Everything went smoothly with the appointment and the staff was friendly and knowledgeable. I felt like they respected my time. staff was friendly and knowledgeable. I felt like they respected my time. More

The Brandon Volkswagen dealership is very pleasant experience between the staff and all of the workers they really tend to your needs. You always leave with a smile on your face experience between the staff and all of the workers they really tend to your needs. You always leave with a smile on your face More

The only dealership I actually feel they remember me and they are always friendly and willing to stop what they are doing to talk to me . they are always friendly and willing to stop what they are doing to talk to me . More

Great service and good people, efficient and timely with awesome communication. I highly recommend this company! awesome communication. I highly recommend this company! More

Absolutely horrendous dealership experience. Totally inept staff all around; revolving door of personnel that constantly quit, leaving you having to reestablish connections with new, unfriendly Totally inept staff all around; revolving door of personnel that constantly quit, leaving you having to reestablish connections with new, unfriendly and unhelpful staff. I’ve had bad dealership experiences, but this place takes the cake. Avoid at all costs, please. More

This service was good service engineer or whatever was very cordial however took a long time to get service had to wait very cordial however took a long time to get service had to wait More

Took 6 weeks to figure out a wind noise problem. Ended up replacing my windshield. The problem is still there. No change. Ended up replacing my windshield. The problem is still there. No change. More

My advisor Carlos was very kind and super informative, letting me know what I needed. I definitely will be back to keep my car serviced by him and this dealership! letting me know what I needed. I definitely will be back to keep my car serviced by him and this dealership! More