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Volkswagen Brandon - Service Center

Tampa, FL

4.2
1,173 Reviews

1,173 Reviews of Volkswagen Brandon - Service Center

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July 24, 2022

Rolando was extremely helpful and answered all my questions. The vehicle was ready quickly and I was kept updated during the process. More

by rcatalano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Malave
July 23, 2022

Not too happy. Glove box rifled through. Charged crazy prize for tire, all items not addressed... More

by fbutterus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know so can't rate
July 23, 2022

They were very helpful and thorough. Kaila, was absolutely amazing and accomodating! It's a great dealership with great people. More

by TANNER HAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaila Weber
July 23, 2022

Service was good, my rep Jacob was nice just disappointed that tire rotation was not included in my under 25,000 care free appointment More

by JMSIMPSON867
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob or Jakob
July 23, 2022

Amazing experience. I was super impressed with how streamlined everything was and how everything is done electronically. It was super easy to find out exactly where my c More

by Nategomez77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaila
July 23, 2022

Volkswagen Brandon has great service and friendly faces that care for their customers. They try to go above and beyond exceed customer expectations. More

by shwim0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando
July 22, 2022

Absolutely, fantastic customer service. Very punctual and professional. Service provider keep me informed and provided information More

by RON080801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Malave
July 22, 2022

They are always so friendly and helpful. I was updated throughout the service process and Jaycob went out of his way to make sure my car was ready to go and done in an affordable and safe wa More

by SALLYVINCHESI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaycob
July 22, 2022

Overcharged for receiving no service, and dealer tried to upsell services that were not needed per VW recommended schedule and grossly overpriced recommend services. $479 for a $70 part and 30 minute install More

by JKACHURAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karen
July 21, 2022

Professional, courteous and knowledgeable staff. Was a pleasure to have my vehicle serviced at this location. More

by PHOSKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrone Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Boles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Myrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaycob , Fred Faura
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