Volkswagen Brandon - Service Center

Great Service Jarrett was excellent, professional and provided outstanding customer service! He called when my special order part was available and made the appoint Jarrett was excellent, professional and provided outstanding customer service! He called when my special order part was available and made the appointment scheduling process easy! I highly recommend Brandon Volkswagen for all service needs. More

Service dept 5 stars. Everyone in the service department was friendly and helpful. Jarrett was nice and responded quickly to all of my many concern! I will continue to brin Everyone in the service department was friendly and helpful. Jarrett was nice and responded quickly to all of my many concern! I will continue to bring my Volkswagen to Brandon Volkswagen for future service! More

Great service I was happy with the appt today and the friendly and polite service of Jarrett. He explained everything in detail and love the dealership. Thank you I was happy with the appt today and the friendly and polite service of Jarrett. He explained everything in detail and love the dealership. Thank you More

Service department and service representative Jarret Schrom Professional, friendly, well organized, well informed, and talked me through the service process. I was greeted with a smile and taken car of as soon Professional, friendly, well organized, well informed, and talked me through the service process. I was greeted with a smile and taken car of as soon as I walked in. More

Friendly Service Jarrett was friendly and welcoming. He explained the service and answered all of my questions. The whole experience at the dealership was a positive o Jarrett was friendly and welcoming. He explained the service and answered all of my questions. The whole experience at the dealership was a positive one. More

Experience Overall experienced was a 10 of 10. From custom service experience over the phone, dealing with service representative in person, waiting lounge & com Overall experienced was a 10 of 10. From custom service experience over the phone, dealing with service representative in person, waiting lounge & completion time was top notch. Jarret was very informative and friendly. I’m happy to have bought my car and Brandon VW and using them they for service. More

Amazing Service I was in desperate need of a new bumper for my car and Jarrett Schrom helped me find an OEM replacement and was able to get it to me within 2 days, wh I was in desperate need of a new bumper for my car and Jarrett Schrom helped me find an OEM replacement and was able to get it to me within 2 days, which was almost 2 weeks sooner than any online website. He kept me updated the entire time on my shipping and was very helpful, best service guy I’ve ever dealt with! More

Awesome Employees are awesome!!! Well spoken and always have meaningful conversation, good group of people love that place, Jerrett and Neil are stand up empl Employees are awesome!!! Well spoken and always have meaningful conversation, good group of people love that place, Jerrett and Neil are stand up employees and also the guy sits next to jerrett More

Great service I would definitely recommend this dealership, from sales to service, this is by far the best service I’ve received at a dealership as a customer. Than I would definitely recommend this dealership, from sales to service, this is by far the best service I’ve received at a dealership as a customer. Thanks to Jarrett in Services for helping me get all my mechanical work done quickly. 10/10 More

John Oliva is the worst. I bought my Jetta here and the sales staff were good. I had issues with my first service appointment, but the manager John Campbell stepped up and we I bought my Jetta here and the sales staff were good. I had issues with my first service appointment, but the manager John Campbell stepped up and we came to a resolution. I am editing my initial review, but I am keeping in that John Oliva is the worst. If he cared to provide excellent customer service then he wouldn't have to beg for a 10 on your survey. More