Volkswagen Brandon - Service Center

Excellent service and customer experience. Austin was of great help all the time my car was being serviced. Would use it again. Always kept me updated with the service. great help all the time my car was being serviced. Would use it again. Always kept me updated with the service. More

I’m proud of what they did for me and I will return in about a couple of days they do wonderful job and I will tell anyone to go to volkwagon if you have a car from them to take your car their about a couple of days they do wonderful job and I will tell anyone to go to volkwagon if you have a car from them to take your car their More

This is my second time assisting to the dealer for the same issue I know it’s not this people fall but I don’t like my suv having this issue all the time it’s a 2019 suv my God same issue I know it’s not this people fall but I don’t like my suv having this issue all the time it’s a 2019 suv my God More

M. J. sold me my beautiful pink bug and he has sold at least 3 Volkswagen cars to my daughter so, clearly, we are a Volkswagen family. Now, that I have my car, Carlos has given me the best service possib least 3 Volkswagen cars to my daughter so, clearly, we are a Volkswagen family. Now, that I have my car, Carlos has given me the best service possible as he is so thorough, kind and professional. I am so grateful for Carlos! More

Did not give me a insight of the work done. Anyway learnt later on from VW USA and NHTSA that the repair has actually not been carried out. later on from VW USA and NHTSA that the repair has actually not been carried out. More

Was quoted $2500 worth of work. Took my vehicle some place else that quoted less and was told none of the quoted work was even needed! place else that quoted less and was told none of the quoted work was even needed! More

You need to have a price chart so customers know how much service is. My adviser,Brian text me saying if I had any questions to let him know. I asked how long.... no reply. Lucky oil change was 1 hour. Never service is. My adviser,Brian text me saying if I had any questions to let him know. I asked how long.... no reply. Lucky oil change was 1 hour. Never asked for car wash?? Waiting area was very small. It's ok. More

Very professional and took time with vehicle. No complaints. I didnt have no time problems and the drop off was a seamless process. Service gentlemen were great complaints. I didnt have no time problems and the drop off was a seamless process. Service gentlemen were great More

Great experience! John the service advisor was excellent Great experience! John the service advisor was excellent and the car was ready in no time while I waited. Thank you and I’m overall satisfied! Great experience! John the service advisor was excellent and the car was ready in no time while I waited. Thank you and I’m overall satisfied! More

Poor customer service. Never got a call when service was done. Pushback on giving me a ride home. Ask if i wanne to comeback another day because they were so busy. done. Pushback on giving me a ride home. Ask if i wanne to comeback another day because they were so busy. More