Volkswagen Brandon - Service Center

The service manager wanted to charge me $1,100 to change a thermostat and said he wouldn't perform any warranty work unless I changed it even though there was no codes no heating or cooling issues whatsoeve a thermostat and said he wouldn't perform any warranty work unless I changed it even though there was no codes no heating or cooling issues whatsoever. I find it very unprofessional that he would not repair my vehicle that was under warranty unless I got something else that had nothing to do with it fix first. Will not be buying a Volkswagen again due to the bad experience I received at that dealership as well as Kuhn Volkswagen in Tampa. They make you pay for the service call even though there's warranty on the vehicle. I've never had this issue with any other manufacturer I dealt with other than volkswagen. Very dissatisfied More

Job was done well ! Carlos provided estimate for the repairs in a timely manner. Provided advise on what required immediate attention . Appreciate the communication w repairs in a timely manner. Provided advise on what required immediate attention . Appreciate the communication w More

Carlos service providor, was outstanding. amid a very busy friday he remained customer was number one. he was on top from the beginning, restored my confidence in Brandon Volkswagon busy friday he remained customer was number one. he was on top from the beginning, restored my confidence in Brandon Volkswagon More

They actually wanted to get my car fixed correctly and did everything they could to ensure that it happened. They were helpful in every way. did everything they could to ensure that it happened. They were helpful in every way. More

Very easy and convenient, from the scheduling to picking up. Carlos, my service advisor, extremely friendly, professional and knowledgeable. Facility looks nice, clean and organized. up. Carlos, my service advisor, extremely friendly, professional and knowledgeable. Facility looks nice, clean and organized. More

From scheduling to picking up... very easy and comfortable service. My service advisor Carlos extremely nice and professional. Everything was done and ready in timely manner. comfortable service. My service advisor Carlos extremely nice and professional. Everything was done and ready in timely manner. More

The service center & reps are of the highest quality. I was kept informed by text on my car’s service process. All my questions were answered quickly & check out was easy. was kept informed by text on my car’s service process. All my questions were answered quickly & check out was easy. More

I had a great service during my last visit by Mr. Brian Vega. I appreciate his support and his services. Shaker Almousa 813 442 0300 Vega. I appreciate his support and his services. Shaker Almousa 813 442 0300 More

They were able to take care of me almost immediately when I arrive there and I will waited for my vehicle by choice and I was there about the time that they said it would I arrive there and I will waited for my vehicle by choice and I was there about the time that they said it would More

Great service. Needed a new battery for my car. I don’t have to worry about anything with Carlos on the case. Give him a raise!! have to worry about anything with Carlos on the case. Give him a raise!! More