Volkswagen Brandon - Service Center

Jonathan is a xxxxTY salesman, he lied to me all the time and tricked me into buying his car. He only want to make money from the buyers, but don't care what problem the car bring to the buy. I had a lemon c and tricked me into buying his car. He only want to make money from the buyers, but don't care what problem the car bring to the buy. I had a lemon car because of him, but when I call him since the first day I bought the car, he never answer my phone, never call me back even when I was in a emergency situation. Jonathan is a very bad salesman , never buy a car from him, never listen to him. He is the worst salesman in the world. If I could , I would rate 0 for him. Your dealership should Shame on you , Jonathan. More

Everything was handed fast and efficiently no issues very polite and on track for the repair polite and on track for the repair More

Professional, expensive Coffee selections was good, drank a cup during my 2.5 hour wait. Friendly a cup during my 2.5 hour wait. Friendly More

Very professional and courtesy I was new to the experience and it was informative and also made me feel like I was important experience and it was informative and also made me feel like I was important More

They lied about doing my tire rotation Not truthful Multiple times to dealership Will not return Multiple times to dealership Will not return More

Very smooth and efficient Michael Cruz gave me great customer service and kept me informed frequently customer service and kept me informed frequently More

This dealership is always clean and decorated. Plenty of parking and collection of cars, new and used. Plenty of parking and collection of cars, new and used. More

Absolutely love my VW, I highly recommend Michael as your service advice!!! He took excellent care of my car from point of contact all the way through the service. He researched my past services and even w service advice!!! He took excellent care of my car from point of contact all the way through the service. He researched my past services and even went into detail on everything he saw! SUPER KUDOS and extremely gradual for his services!!! More

Took my car in for a oil change and when they were finished they had broken three of the four mudflaps on the vehicle (2007 Passat with 50,000 miles). The response was its a older vehicle and that cou finished they had broken three of the four mudflaps on the vehicle (2007 Passat with 50,000 miles). The response was its a older vehicle and that could be expected. When I put up a argument I was told they can't get parts for a vehicle over ten years old. They said my next oil change would be free. It cost me $160 dollars for new oilflaps from Volkswagen warehouse. Volkswagen America said they could note my complaint but they had no power to make the dealer do anything. This place has gone downhill since it switched ownership about a year ago. I have had my car serviced there since it was new. More

Over $1800 worth of work done nothing fixed same problem and now my car smells like gasoline and now my car smells like gasoline More