Volkswagen Brandon

Tony made everything easy. We enjoyed buying a car for the first time. We will send our family here. We enjoyed buying a car for the first time. We will send our family here. More

Antonio had great customer service skill he was the only reason I felt comfortable with my purchase of the vehicle reason I felt comfortable with my purchase of the vehicle More

Tony M. was awesome! He got us the car we wanted, at a great price and didn't pressure us with the normal "sales" stuff you get at some other dealerships. Bu was awesome! He got us the car we wanted, at a great price and didn't pressure us with the normal "sales" stuff you get at some other dealerships. Building was nice and staff was all around pleasant. Will be looking at buying my next car there as well! More

ID4 Wasn't ready for pickup on Monday at 11AM as agreed to. Brought it back at 4PM and waited until 7:30PM. Vehicle not touched until I went to the prep area to inquire at 7pm. Detailer then ran it through to. Brought it back at 4PM and waited until 7:30PM. Vehicle not touched until I went to the prep area to inquire at 7pm. Detailer then ran it through a car wash but didn't vacuum, didn't wipe down substantial amount of fingerprints or anything else, and left plastic on a rear seat. Was missing a retainer for the black wheellock covers. In addition, two to THREE HARD credit inquiries made to all THREE credit bureaus on BOTH my wife and me for this ONE credit app to VW Credit. One HARD credit inquiry made to EACH credit bureau from Brandon VW and one to two HARD credit inquires made from VW Credit for ONE CREDIT APP TO VW CREDIT. Call to resolve ISSUES was unsuccessful due to GM Paul Gomez insisting that we received "phenomenal customer service." Gomez went on to state we shouldn't come to Brandon VW for service or buy another vehicle. Except for the incompetent & lazy detailer, and Obnoxious Manager Gomez, sales members worked well and were polite in completing sales transaction. More

It was a great experience and would recommend your branch to friends and coworkers. Thanks to friends and coworkers. Thanks More

Enjoyed being there visiting and the salesman was great and not pushing me to buy and not pushing me to buy More

my experience was very pleasing and nice, we were treated always with kindness and patience. always with kindness and patience. More

Very easy to deal with. Ty was very knowledgeable and responsive to any of my needs. Ty was very knowledgeable and responsive to any of my needs. More

Josh was awesome process was easy. Everything was handled perfectly. We love our vehicle. Thank you Everything was handled perfectly. We love our vehicle. Thank you More

Lenny Martinez at this dealership with straight up with me and got down to the final price without any change in price from start to finish even got me a good lower rate to finance with greatly appreciate me and got down to the final price without any change in price from start to finish even got me a good lower rate to finance with greatly appreciate all his time and effort. I ended up purchasing a 2022 arteon for one xxxx of a deal. I’d highly recommend shopping here they are straightforward people and easy paperwork. I traveled all the way from Ocala Florida. More