Volkswagen Brandon

The lobby was undergoing some renovations but I was able to find Josh and he showed me around and answered all my questions. The whole team worked with me to get my payment where I needed as well to find Josh and he showed me around and answered all my questions. The whole team worked with me to get my payment where I needed as well More

The service department was excellent. Everyone was kind, and the work was great. Will recommend to anyone. Everyone was kind, and the work was great. Will recommend to anyone. More

Brandon volkswagen dealership workers really work to complete a deal if they can do it .....it will be done Kevin also is a great car salesman and he's very experienced with his line.of work he also hel complete a deal if they can do it .....it will be done Kevin also is a great car salesman and he's very experienced with his line.of work he also helps with all deals that has been done threw brandon volkswagen for me he's awesome 👌 More

Rolando M. Gave excellent service in the service department . But as a dealership overall it is horrible the customer service that comes from the higher ups Gave excellent service in the service department . But as a dealership overall it is horrible the customer service that comes from the higher ups in the company is very xxxxty. The majority of them need to take a customer service class. Glen McGuire as a GM you need to be fired because when there is a customer is you want even take time out to talk to a customer that has a problem. You say that you are so busy that you don't have time. Wow horrible!!! Thanks, Katrice Biggins More

Last weekend I purchased my new car from Josh Russ at the Brandon Volkswagen Dealership and this was hands down the best car shopping experience I have ever had. Josh and the entire Brandon sales team went a Brandon Volkswagen Dealership and this was hands down the best car shopping experience I have ever had. Josh and the entire Brandon sales team went above and beyond throughout the entire buying process to ensure that I was walking away with exactly what I wanted. They made the car buying experience a truly enjoyable one, answering all of my questions and putting me in my dream car. I highly recommend anyone who is looking for a new car to go visit Josh and his team! They have great customer service and will exceed your expectations! More

Kevin and the finance team were great to work with. Would recommend others to share my experience. Would recommend others to share my experience. More

Kaila needs customer service training. She is unprofessional. When dealing with an escalated situation you should never mention someone was too busy speaking to their spouse. She is unprofessional. When dealing with an escalated situation you should never mention someone was too busy speaking to their spouse. More

Although I was greeted with kindness, I did not receive the value I would intend from a servicer as I was advised that I “lacked common sense.” My brand new vehicle was recommended a new fuel tank 3 weeks the value I would intend from a servicer as I was advised that I “lacked common sense.” My brand new vehicle was recommended a new fuel tank 3 weeks after my purchase and after checks still warranted this expense. I picked up my vehicle that had no issues that I had originally brought it in for through the service checks, but still “required” this service. I declined and have since brought my car home without pursuing and am not satisfied with the feedback from the technician or service representative on the handling of the situation. I do lot know if I will return as a result to service or purchase another vehicle from the location. More

Ryan was very professional in every way Very informative and gave us some future use information informative and gave us some future use information More

Service personnel was knowledgeable courteous and professional. The service was on time and excellent. Very good experience. professional. The service was on time and excellent. Very good experience. More