Volkswagen Brandon

Ruben and his team were excellent! They turned a truly awful situation with my past vehicle into a great purchasing experience. I’d recommend them any time over any other dealership in They turned a truly awful situation with my past vehicle into a great purchasing experience. I’d recommend them any time over any other dealership in Tampa/Brandon! More

the dealership was awesome from the time was started looking help was there fast, deal was painless, and car delivery was great. The sales teams was excellent. looking help was there fast, deal was painless, and car delivery was great. The sales teams was excellent. More

Took my car in for a oil change and when they were finished they had broken three of the four mudflaps on the vehicle (2007 Passat with 50,000 miles). The response was its a older vehicle and that cou finished they had broken three of the four mudflaps on the vehicle (2007 Passat with 50,000 miles). The response was its a older vehicle and that could be expected. When I put up a argument I was told they can't get parts for a vehicle over ten years old. They said my next oil change would be free. It cost me $160 dollars for new oilflaps from Volkswagen warehouse. Volkswagen America said they could note my complaint but they had no power to make the dealer do anything. This place has gone downhill since it switched ownership about a year ago. I have had my car serviced there since it was new. More

Over $1800 worth of work done nothing fixed same problem and now my car smells like gasoline and now my car smells like gasoline More

They were amazing. Sharon made sure I understood everything I was signing and was transparent with me during the whole process. Sharon made sure I understood everything I was signing and was transparent with me during the whole process. More

Service Department Manager xx Thakkar is very unprofessional, rude. After his department made a mistake quoting a service for my vehicle, I requested to talk to him. Thakkar brought me to his off unprofessional, rude. After his department made a mistake quoting a service for my vehicle, I requested to talk to him. Thakkar brought me to his office and started to yell at me. I immediately told him that as a new customer I deserve respect. I also stated that I was not one of his employees or any of his family member. I requested to talk to the General Manager (Glen McGuire) of the dealership and allegedly he stepped out to locate the GM. After few minutes I asked where was Thakkar and I was informed that he was gone. I never had the opportunity to talk to the GM. I was able to obtain the GM cell number. I sent a text to Mr. McGuire and he never responded back to me. Very disappointed as a new customer. I will never visit that dealership again. More

Very quite are service personnel are ver professional. I hope the waiting are gets better upon completion of construction. I hope the waiting are gets better upon completion of construction. More

Kevin is a great salesman he was not pushy. He did what I asked for. And when I said no he got it. He did what I asked for. And when I said no he got it. More

Christian & Kelvin Both Work Real Hard To Help Me Out In Purchasing A Vehicle. Excellent Service Excellent Staff Excellent Team Work . Christain Get 10 Stars Kelvin Get 10 Stsrs .Freindly Staff. ⭐️⭐️⭐️⭐️ Purchasing A Vehicle. Excellent Service Excellent Staff Excellent Team Work . Christain Get 10 Stars Kelvin Get 10 Stsrs .Freindly Staff. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ More

It's a bit slow but I understand that they have a new computer system. So maybe the it will go a little bit faster and I won't have to wait so long the next time computer system. So maybe the it will go a little bit faster and I won't have to wait so long the next time More