Volkswagen Brandon

Excellent Service Department! From the time I walked into the Service Department, until I checked out at the cashier's counter...I was very impressed with the service I received! J From the time I walked into the Service Department, until I checked out at the cashier's counter...I was very impressed with the service I received! Jarrett was very knowledgeable, and informative when it came to the explanation for my 40,000 mile service. The dealership offered great amenities such as: WIFI, complimentary coffee (with a few select blends/flavors to choose from,) and a comfortable lounge to watch tv or read the local news paper. Unlike some service advisors at other dealerships I had the experience dealing with in the past; Jarrett did a fantastic job keeping me updated while I waited on my vehicle to be serviced. Not once, did I have to walk up to his desk to have him provide me an update or look out the service drive window to interpret an update on my vehicle for my self. Brandon Volkswagen definitely sets itself apart from other dealerships! More

Nice dealership Great experience from start to finish. Cati was very knowledgeable and sincere. Dealership is clean and all staff friendly. Great experience and wi Great experience from start to finish. Cati was very knowledgeable and sincere. Dealership is clean and all staff friendly. Great experience and will recommend them highly More

Ask for "CC" Cari Brooks!!! I've been shopping around for a car and wasn't sure exactly what I wanted. I was at a few other dealerships that day and everyone I came across was ru I've been shopping around for a car and wasn't sure exactly what I wanted. I was at a few other dealerships that day and everyone I came across was rude and pushy. When I came here, I was lucky enough to have CC as a sales counselor, and she was a pleasure to work with! She was very informative, kept it real with me, and made my car shopping experience fun! Thanks again CC! I will send my friend and family your way!!! More

Not trust worthy The dealer lied to me knowning that I lived over 2 hrs away to get me to drive there. I was trading in my car and the salesman told me a real good dea The dealer lied to me knowning that I lived over 2 hrs away to get me to drive there. I was trading in my car and the salesman told me a real good deal then once I arrived it was another story for the worst. The finace guy placed things in my loan that I was not comfortable with. He stated that was the only way the deal would have went through. They knew I drove to far to turn around. That was my second time at the dealership. The are so unprofessional. I would not recommend this dealership to anyone at all!!!!!!! More

Phenomenal customer service Cari! We just want to thank the Volkswagen team! Cari Brooks was attentive, honest and went an extra step to help us get into our new Jetta. Thank you for y We just want to thank the Volkswagen team! Cari Brooks was attentive, honest and went an extra step to help us get into our new Jetta. Thank you for your outstanding customer service. We will be back! More

Car shopping Was in the market for a car and had the friendliest sales rep . Unfortunately wasn't able to purchase but I'll definitely be back! Was in the market for a car and had the friendliest sales rep . Unfortunately wasn't able to purchase but I'll definitely be back! More

2017 Jetta Cari was great to work with . Once a deal was struck they stuck to it. Despite the sales manager. My wife and I are happy with the deal. Cari was great to work with . Once a deal was struck they stuck to it. Despite the sales manager. My wife and I are happy with the deal. More

Great job My experience with this dealership was amazing from the time I walked in until I left. Cari was professional and friendly as well as the sale manage My experience with this dealership was amazing from the time I walked in until I left. Cari was professional and friendly as well as the sale manager and finance. Thank you Brandon Volkswagen More

Exceptional customer service We gave Brandon Volkswagon a five out of five because of Cari Brooks' exceptional performance. She is friendly and informative. There was none of the We gave Brandon Volkswagon a five out of five because of Cari Brooks' exceptional performance. She is friendly and informative. There was none of the typical back and forth with the finance team. She asked what we wanted to pay and made it happen. We would recommend Cari to anyone who is interested in purchasing a VW. Thank you so much Cari! More

Very good experience at Brandon Volkswagen Everyone was very professional and customer focused. Bill and the team at Brandon Volkswagen worked with me and made the process easy. I would definit Everyone was very professional and customer focused. Bill and the team at Brandon Volkswagen worked with me and made the process easy. I would definitely recommend this dealership. More