Volkswagen Brandon

Service Excellence Fast friendly service- came in first thing in the morning needing to get to work- was in and out in an hour.Was offered shuttle to work but not needed Fast friendly service- came in first thing in the morning needing to get to work- was in and out in an hour.Was offered shuttle to work but not needed.Everyone very nice and accommodating. More

Loyal customer. Dealer and salesman made sure we were satisf Salesman and colleagues stuck with it and put in extra effort to make sure we got what we were looking for. We are very satisfied second-time customer Salesman and colleagues stuck with it and put in extra effort to make sure we got what we were looking for. We are very satisfied second-time customers and will highly recommend the team to others. More

Service on warranty The service advisor who assisted me was outstanding. Mr. Schrom was very knowledgeable and helpful He quickly got my appointment started with minim The service advisor who assisted me was outstanding. Mr. Schrom was very knowledgeable and helpful He quickly got my appointment started with minimal delay. Service provided in excellent time and they did a car wash. More

Service Advisor "Jarrett Schrom" is Amazing! Service Advisor "Jarrett Schrom" is amazing at getting to the source of your VW issues and work's very hard for you. His professionalism and ability t Service Advisor "Jarrett Schrom" is amazing at getting to the source of your VW issues and work's very hard for you. His professionalism and ability to explain the "how, what and why" really is what an advisor should be able to do with no problem. I will recommend all VW owners to go to Brandon VW and ask for "Jarrett" for any and all services! No matter how big or small. I was taking my CC to St. Petersburg. Not any more, he made sure I stayed informed and got back in my VW CC as soon as possible! You are the greatest Jarrett. I can't thank you enough. So Thanks again Sir! More

Service Review Very helpful and honest. Service rep did not allow me to be over charge. Had an opportunity to pull more money out of me considering I'm new to this. Very helpful and honest. Service rep did not allow me to be over charge. Had an opportunity to pull more money out of me considering I'm new to this. Thank him personally for me thank you. Will be back. More

Willie was great Willie grabbed a list of cars that met our budget, lmileage requirements, and even style of car and was patient enough to show us all the cars Willie grabbed a list of cars that met our budget, lmileage requirements, and even style of car and was patient enough to show us all the cars More

Jarrett in service deserves a raise! Multiple calls and emails sent keeping me informed of the status. Amazing communication. 5 out of 5stars in customer service. Give this guy a raise. Multiple calls and emails sent keeping me informed of the status. Amazing communication. 5 out of 5stars in customer service. Give this guy a raise. More

Amazing what happens when you take a VW to VW service I needed to have a motor vibration diagnosis done on my 2011 VW Jetta after a month at another brand dealer collision center. They supposedly were una I needed to have a motor vibration diagnosis done on my 2011 VW Jetta after a month at another brand dealer collision center. They supposedly were unable to replicate the issue that I was experiencing. In 45 seconds Jarrett saw what I was talking about and in an hour the tech David was able to state that it was not normal and was in fact related to the front end collision I was involved in. My car is currently back having the needed repairs completed to restore my car back to a safe drivable condition as it was prior to the accident. Thank you to the service team for knowing and being able to provide the documentation to me! More

Great Experience! I set up an appointment to look at a 2017 Tiguan with Bill and it was super easy. He confirmed ASAP and the test drive went great. Super nice guys and I set up an appointment to look at a 2017 Tiguan with Bill and it was super easy. He confirmed ASAP and the test drive went great. Super nice guys and I bought the car today. Was in and out in 2 hours. Best car buying experience ever. I usually service at the Kennedy location but may switch to here! Highly recommend. Thanks for everything!! More

Very Good . Very professionals That is all I have to say I have been a customer of Brandon. VW for years and thats why I lease cars from them. Due to their prof . Very professionals That is all I have to say I have been a customer of Brandon. VW for years and thats why I lease cars from them. Due to their professional attitude More