Volkswagen Brandon

The workers are very helpful and very kind. I was informed on everything that was found and asked if i wanted the fixes done to my car. informed on everything that was found and asked if i wanted the fixes done to my car. More

I wouldn’t recommend this dealership to anybody ever. There’s been two issues with my car the last two times my car has gone in for a service. The first time my whole front windshield was replaced withou There’s been two issues with my car the last two times my car has gone in for a service. The first time my whole front windshield was replaced without me being told and when I questioned the broken glass in the front where my seats are that was left in my car I never received a response. Mind you. My car went in for the clutch to be replaced so I’m not sure why my front windshield was even touched to behind with. And it also wasn’t replaced correctly either. The next issue was when I opened the hood of my car after receiving an oil change from them, someone had left a cigarette in the hood of my vehicle. Great service! More

I have not driven my VW EOS in 1.5 years because nobody knew how to fix it. The problem wasn’t that the car was not fixable the problem was the people were not qualified to diagnose and repair. I almost ga knew how to fix it. The problem wasn’t that the car was not fixable the problem was the people were not qualified to diagnose and repair. I almost gave up My convertible and after taking it to your business I did not have too. Me and my convertible will be together for a long time now that I have found qualified technicians. More

Good job guys. Well done.The price looks above the Good job guys. Well done. The price looks above the average and no discounts where applied. When I bought the car they sold me the Advantage program Good job guys. Well done. The price looks above the average and no discounts where applied. When I bought the car they sold me the Advantage program that was useless for service so far. I need clarification about how it works. More

Dealership is great. There was an employee who came back by service and his mouth was filthy and loud. Everyone in the waiting area heard it. I suggest someone watch for that. It was annoying at the least by service and his mouth was filthy and loud. Everyone in the waiting area heard it. I suggest someone watch for that. It was annoying at the least More

In & Out! Quick and courteous service. Thank you. P.S. Would be nice if the cashier made eye contact with customers. I've had > 5 visits; she never looks up whe Quick and courteous service. Thank you. P.S. Would be nice if the cashier made eye contact with customers. I've had > 5 visits; she never looks up when handing over the receipt. Eerie. More

Overpriced I brought my 2012 VW cc in for epc light and bad acceleration. I had it towed in on Saturday morning and did not get a diagnosis until Monday afternoo I brought my 2012 VW cc in for epc light and bad acceleration. I had it towed in on Saturday morning and did not get a diagnosis until Monday afternoon. I was told that there was multiple cyclinder misfires and that the ignition coils and spark plugs needed to be replaced at a cost of over 900 dollars, but with a discount over 800 dollars. Im not a mechanic but I had an Audi when the same thing happened and it did not cost that much nor did it take 2 hours to do the job. Of course I brought the car home and found a mechanic who did the job with OEM parts for 300 dollars. After spending over 3000 dollars I feel like not only did the service department did not value me as a customer and now have me wondering if I was ripped off with the previous work. We alll have to eat and pay bills and I am paying the mechanic for his knowledge and the overhead involved but I feel like that I should bend over and grab my ankles! I can say without a doubt that I will not recommend this shop to anyone and they have seen the last of my CC More

Additional Installed Part Great, friendly service. Installed rain guards which look really nice on the car. I will continue to service my new 2020 Passat (which I absolutely Great, friendly service. Installed rain guards which look really nice on the car. I will continue to service my new 2020 Passat (which I absolutely love) at this dealership due to the very courteous person assigned to take care of me. Thank you! More

My sales consultant Josh was extremely knowledgeable and very professional! I will definitely work with Josh again for my next purchase. The finance departments manager name is Josh and he was very quick an very professional! I will definitely work with Josh again for my next purchase. The finance departments manager name is Josh and he was very quick and did not get pushy with trying to sell me product. Great team! More

Service experience was fine.i thought I was nickeled and dimed on the bill. I was charged for using their tools. Give me a break!!! Because of the high prices and extra charges for everything I try not to dimed on the bill. I was charged for using their tools. Give me a break!!! Because of the high prices and extra charges for everything I try not to service at the dealership. More