Volkswagen Brandon

Was quoted $2500 worth of work. Took my vehicle some place else that quoted less and was told none of the quoted work was even needed! place else that quoted less and was told none of the quoted work was even needed! More

You need to have a price chart so customers know how much service is. My adviser,Brian text me saying if I had any questions to let him know. I asked how long.... no reply. Lucky oil change was 1 hour. Never service is. My adviser,Brian text me saying if I had any questions to let him know. I asked how long.... no reply. Lucky oil change was 1 hour. Never asked for car wash?? Waiting area was very small. It's ok. More

Very professional and took time with vehicle. No complaints. I didnt have no time problems and the drop off was a seamless process. Service gentlemen were great complaints. I didnt have no time problems and the drop off was a seamless process. Service gentlemen were great More

Great experience! John the service advisor was excellent Great experience! John the service advisor was excellent and the car was ready in no time while I waited. Thank you and I’m overall satisfied! Great experience! John the service advisor was excellent and the car was ready in no time while I waited. Thank you and I’m overall satisfied! More

Poor customer service. Never got a call when service was done. Pushback on giving me a ride home. Ask if i wanne to comeback another day because they were so busy. done. Pushback on giving me a ride home. Ask if i wanne to comeback another day because they were so busy. More

Second time I go in less than a week and I have not received any proof of the work done to the car. First was the oil change sensor and now low air pressure. No documentation of the work? received any proof of the work done to the car. First was the oil change sensor and now low air pressure. No documentation of the work? More

Another great visit and service at Brandon Volkswagen. Drop off /Check-in was fast and smooth. Great job! Why was there "NO" popcorn popped and available for customers? If you can do coffee, you can p Drop off /Check-in was fast and smooth. Great job! Why was there "NO" popcorn popped and available for customers? If you can do coffee, you can pop popcorn ... :) More

Very clean and friendly. Always wait at the dealership and they have a great waiting area with free WiFi so I can work while I wait. and they have a great waiting area with free WiFi so I can work while I wait. More

After the fact I find out that VW has a zero percent interest for New Passat's my credit was 762 I ended up with 3. something at a credit union> This was the tird VW I had bought I owned the first one f interest for New Passat's my credit was 762 I ended up with 3. something at a credit union> This was the tird VW I had bought I owned the first one for 14 years and the second about 3 with low miles. i really bought the car because I wanted the 2.0 Turbo. So I fell in your trap my bad for trusting your sales manager. More

Oil change and update to auto start comp.Service was Oil change and update to auto start comp. Service was fast and friendly. Carlos was professional and polite, and answered all my questions before doi Oil change and update to auto start comp. Service was fast and friendly. Carlos was professional and polite, and answered all my questions before doing anything to my car. More