Volkswagen Alhambra
Pasadena, CA
116 Reviews of Volkswagen Alhambra
Great Experience I brought my car in for my 50k maintenance service. Norm took care of me and was extremely helpful and informative. He have me the full run down of ev I brought my car in for my 50k maintenance service. Norm took care of me and was extremely helpful and informative. He have me the full run down of everything that they were servicing and made me a priority. My car was finished in no time. More
Friendly & Prompt Service Quick and friendly service provided by Norm. He kept me up-to-date with the progress of my car and was quick to respond to my questions via text. Was Quick and friendly service provided by Norm. He kept me up-to-date with the progress of my car and was quick to respond to my questions via text. Was able to use dealership coupon to get my service a 15% discount. Norm helped and accepted it w/o any hassle. More
Exceptional Service I took my jetta for yearly service to VW Alhambra, I was warmly received by Norm Harrold in their service department. All the process of accepting my I took my jetta for yearly service to VW Alhambra, I was warmly received by Norm Harrold in their service department. All the process of accepting my car for service took less than 5 minutes and they provided my shuttle to go back to work. Norm kept me updated while my car was being serviced , and after that their shuttle picked me up on time from work , and my car was ready , serviced and washed , in front of service department. I really feel they do their job with passion and love. I definitely recommend VW of Alhambra service department. Thank you Harrold for great job! More
Great and fast survice. I dropped off my car at 8 in the morning, they returned it at 9:30 which really surprised me because I need my car for the rest of the day. Thanks to I dropped off my car at 8 in the morning, they returned it at 9:30 which really surprised me because I need my car for the rest of the day. Thanks to Alhambra VW and Norm Harrold More
Good Service Perfect services,Norm is professional and humorous,everything is good & fast.I went without an appointment,still got the car service done in 2 hours.W Perfect services,Norm is professional and humorous,everything is good & fast.I went without an appointment,still got the car service done in 2 hours.Wifi is fast and AC is cold enough,remember bring your pad when u do service,u can have a relax and peaceful time,enjoy ur tv show. More
Service crew and sales crew are awesome Service employees especially Herald Norm is very professional and very helpful, sales were all good and I am considering to get another car from them. Service employees especially Herald Norm is very professional and very helpful, sales were all good and I am considering to get another car from them.. More
Always a great experience I always come here to 'treat' my 16-year old buggy. Obviously she always has something going on as she ages. The service department here is truly w I always come here to 'treat' my 16-year old buggy. Obviously she always has something going on as she ages. The service department here is truly wonderful. I have always brought the car to VW dealerships, no matter where I was living, and Alhambra is my favorite so far. People have this fear that they'll be scammed for services they don't need when they go for repairs, but it's actually the opposite here. I am a young woman who knows relatively little about cars and the guys here have always been honest and forthright with me. They never try to up sell me and always get me the best deal possible. I appreciate that they always explain the technicalities of the repairs (I'm not stupid, I just never had occasion to learn much about cars.) Norm heads the department and is a extremely efficient and very sweet. The guy (Paulo, Angel, and Mike) and respectful and very friendly. Plus, the dealership is full of old VWs so I love going and looking at them! More
Services by Norm It's was a pleasure having Norm hep me out, he was professional all the way through. He had my vehicle checked in and me out in a timely fashion. He w It's was a pleasure having Norm hep me out, he was professional all the way through. He had my vehicle checked in and me out in a timely fashion. He was prompt in notify me when my vehicle was ready and arranging me a pick up back to the dealership. I appreciate this all because if we're being honest waiting for you car to be done is almost as bad as waiting for a cable repair man. More
Excellent service and extremely friendly Everyone was very helpful and friendly. I had never brought my car into the dealer before for service. It was a great experience and I will definitely Everyone was very helpful and friendly. I had never brought my car into the dealer before for service. It was a great experience and I will definitely do it again. More
Car repair Norm is very helpful and care about the customer. I did pick up my car what they promised and well-maintenances. I high recommended this dealership. Norm is very helpful and care about the customer. I did pick up my car what they promised and well-maintenances. I high recommended this dealership. More