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Viva Toyota of Las Cruces - Service Center

Las Cruces, NM

3.7
149 Reviews

149 Reviews of Viva Toyota of Las Cruces - Service Center

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March 23, 2021

This dealership is a very family friendly in addition to being very professional. I like getting my vehicles and service done at this dealership. Would definitely recommend this dealership to my friends More

by 77dfelix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Mar 24, 2021 -

Viva Toyota of Las Cruces responded

Thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

March 19, 2021

Good service, but ysing Uber to transport you to/from. Twice now they have not even vacuumed it or cleaned windows - And there's no car washing like in California. More

by LADEETAMARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember
Mar 20, 2021 -

Viva Toyota of Las Cruces responded

Thank you for visiting Vescovo Toyota of Las Cruces. We are happy to know that you enjoyed our services. We appreciate your feedback and will be sure to share it with our team. We hope to work with you again in the future.

March 13, 2021

Very professional the vehicle was ready sooner than expected It was recall work on the air bad seatbelt and was promptley taken care of professionally. More

by mad1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service employee
Mar 14, 2021 -

Viva Toyota of Las Cruces responded

Thank you for taking the time to share your feedback about the professional experience you had at Vescovo Toyota of Las Cruces. We're always happy to help you out. See you again next time!

February 03, 2021

Went for my first free oil change. The girl said it would be over an hr, but it only took about 30 min. Great service! More

by picturequeen87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The blonde girl lol
Feb 04, 2021 -

Viva Toyota of Las Cruces responded

Thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Vescovo Toyota of Las Cruces!

January 30, 2021

I bought my first Toyota in 2005 and have purchased a total of 3 Toyota's. The last one was in October 2019. The Sales and Service Departments has always been excellent. I would and have told my family More

by brbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember their names
Jan 30, 2021 -

Viva Toyota of Las Cruces responded

That's wonderful to see! Thank you for your feedback on Vescovo Toyota of Las Cruces; we are always happy to be of service. If there is anything else we can do for you, please be sure to let us know.

January 30, 2021

Fast, friendly, covid compliant waiting area very good , explanation of the required work thorough service rep went over all completed work explaining chart on before and after service More

by Wiz3682
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LEE CARDENAS
Jan 31, 2021 -

Viva Toyota of Las Cruces responded

Hi Wiz! We're so grateful for this 5-star review regarding your recent service experience at Vescovo Toyota of Las Cruces! Customer satisfaction is our main goal, and it pleases us to learn you had such a pleasant experience.

December 17, 2020

I have been having problems with rodents chewing on wires and tubing in the engine compartment of my Venza which is parked outdoors. Jesse Mendoza has been patient with my guesses of the problems, found the More

by LOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Mendoza
Dec 18, 2020 -

Viva Toyota of Las Cruces responded

Thank you for the positive feedback! We are happy to know that our team was helpful and we hope that you will continue to choose Vescovo Toyota of Las Cruces as your dealership! We are always here to help!

November 25, 2020

I had my oil changed in my 2015 IS350 F Sport and was told that I needed a new battery (approximately a year and half ago). My battery hadn't given me any problems but I trusted the "expert" recommendat More

by KB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse
Nov 28, 2020 -

Viva Toyota of Las Cruces responded

Hello, I am sorry to hear about your frustration with your experience that was not to your standards. We pride ourselves on the high-quality standards we maintain and I would appreciate the opportunity to speak with you about your concerns. Could you please call me at 575-523-5566? I look forward to speaking with you. Thank you, Grant Schauer Service Manager 575-523-5566

November 16, 2020

Excellent service departments. I live in El Paso, Tx., with a Toyota Dealership within 3 miles from my home; however I prefer to drive the 60 miles (120 miles round trip) because of the great service depa More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse ( service department)
Nov 16, 2020 -

Viva Toyota of Las Cruces responded

Hi Pete, Thank you for choosing Vescovo Toyota of Las Cruces for your Toyota servicing needs! Safe travels!

November 14, 2020

Very friendly and helpful. Quick service. Roswell Told Very friendly and helpful. Quick service. Roswell Told me they couldn’t get me in till 12/26, they got me in here in less than 2 weeks. More

by dorajlk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie
Nov 15, 2020 -

Viva Toyota of Las Cruces responded

Thanks for taking the time to leave feedback! We're so glad that we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do! Take care

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