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Viva Toyota of Las Cruces - Service Center
Las Cruces, NM
149 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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149 Reviews of Viva Toyota of Las Cruces - Service Center
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August 31, 2024
The service manager understood my problem and scheduled me for service right away. As there were a few big jobs in progress, the dealership spotted me a Lyft ride to take me home so that I could work while me for service right away. As there were a few big jobs in progress, the dealership spotted me a Lyft ride to take me home so that I could work while I waited. When my vehicle was finished, they once again covered the cost of a Lyft ride back to the dealership. It turned out that one tire had a nail in it. There was no charge to me for the repair. This is the second time I was not charged for light service. I have no idea how Viva pays their employees when they don't charge me, but I will keep bringing them my vehicle. At the dealership, it would be nice if they kept both coffee and tea re-stocked for those who like to wait on site for their vehicle. More
by KMFINLATOR
Verified CustomerEmployees Worked With
August 30, 2024
I've left at least 3 messages to make an appointment in service. No response! I was there on August 2, but my maintains light has come on again. service. No response! I was there on August 2, but my maintains light has come on again. More
by GINGERBERRY48
Employees Worked With
I don't have any names to enter. I got no response to my .essaves
August 30, 2024
Service was much better than my previous visit. I received more information from the service manager on the status of my Toyota. I received more information from the service manager on the status of my Toyota. More
by DAMIANTORRES98087
Employees Worked With
August 30, 2024
service was great - as expected The one thing that is frustrating is this 15 word requirement is frustrating is this 15 word requirement More
by RANDYNOR1
Employees Worked With
August 30, 2024
I’m disappointed Left my windshield wipers crossed I believe my windshield was cracked, I know it was not cracked before I took the van in Hard plastic seals on bottom corners of windshield were not se believe my windshield was cracked, I know it was not cracked before I took the van in Hard plastic seals on bottom corners of windshield were not set back properly And last had to take vehicle back to get thumping sound removed, it was something that was loose I believe, never was told what the thumping was So yes I’m disappointed because in the last year I’ve taken this vehicle there to your shop and spent a lot of money to keep this vehicle up Thank you. Now I’m debating if I should even take the vehicle back to your shop More
by RUPAC57
Employees Worked With
Other Employees :
I don’t know the name of people that worked on this vehicle
August 30, 2024
They have always been great there , very helpful and get the job done in a very timely manner . the job done in a very timely manner . More
by JACKYDJENKINS
Employees Worked With
August 30, 2024
I made an appointment to get my Tacoma serviced and it got done in about an hour. Thanks! got done in about an hour. Thanks! More
by JOHNNYVIJIL
Employees Worked With
