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Viva Toyota of Las Cruces - Service Center

Las Cruces, NM

3.7
149 Reviews

149 Reviews of Viva Toyota of Las Cruces - Service Center

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September 06, 2018

Really Good Service Last Saturday I got the blue service done on my Toyota. Service advisor, Lee Cardenas, was super courteous and efficient.and I loved the environment More

by JaneAA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Cardenas
Sep 07, 2018 -

Viva Toyota of Las Cruces responded

Hi Jane, Thank you for taking the time to share the wonderful experience you had with Lee. It is so great to hear you enjoyed our new waiting room with endless fresh coffee and water. If there is anything else we can do, please do not hesitate to reach out to us. We look forward to your next visit.

August 16, 2018

Services Mr. Christopher Jacob, Service Advisor for Vescovo Toyota is a skilled and professional individual that took care of my car as I expected! I was trul More

by Boerstler’s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse, Chris
Aug 16, 2018 -

Viva Toyota of Las Cruces responded

Hi, It was no problem at all for Chris to provide you with great service and we appreciate you taking the time to share your experience with our Service Team. Please give us a call if you should need us.

August 09, 2018

Oil change Customer service was excellent and friendly. It was my first time taking my Toyota Highlander there for service, they were very punctual with there ap More

by Paco1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Cardenas and Matt
Aug 10, 2018 -

Viva Toyota of Las Cruces responded

Thank you for leaving a great review! It was our absolute pleasure in providing you and your dear aunt with an excellent experience. Please do not hesitate to let us know if there is anything else we can do for you in the future. We appreciate your business and are always happy to help!

August 03, 2018

Service on my Tacoma I purchased my Tacoma in 2007 and haven’t ever gone anywhere else for service. I’m always very satisfied with everything overall. They are a great tea More

by Bev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse is the service tech that I usually deal with and he is so awesome. Jesse was off today and Chris took excellent care of me. Thanks to everyone at Vescovo Toyota.
Aug 03, 2018 -

Viva Toyota of Las Cruces responded

Bev, thank you for taking the time to leave an amazing review. It's our absolute pleasure to provide you with a satisfying and pleasant car buying experience. Should you need any further assistance, please do not hesitate to reach out to us. We appreciate your business and look forward to seeing you again for all your future car needs.

August 02, 2018

Consistently good service with a smile My husband and I both drive a Lexus and instead of driving to El Paso for it's routine checks, oil changes, etc. we discovered that we could take our More

by ceil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 03, 2018 -

Viva Toyota of Las Cruces responded

Hi Ceil, Thank you for the feedback! We enjoy working with you and your husband and look forward to your next visit.

July 25, 2018

service Friday the 13th, 2018 my RX350 broke down 20 miles north of Las Cruces NM. I had it towed to this dealership at 9pm and did not expect to see anyone a More

by brokedown13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon and Jesse and others whose names I don't recall
Jul 26, 2018 -

Viva Toyota of Las Cruces responded

Thank you so much for your fantastic review. It is unfortunate to hear your RX350 broke down, but are so glad we were able to help out. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. We hope to see you in the future.

Jul 26, 2018 -

Viva Toyota of Las Cruces responded

Hello brokedown13,

July 19, 2018

Great people; great dealership Have lived in Cruces for 9 years. Have never taken the black beast Sequoia anywhere else for service. Three Camrys, 2 Siennas and the Beast, since 1 More

by jaimefrijole
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse Mendoza
Jul 20, 2018 -

Viva Toyota of Las Cruces responded

Thank you for taking the time to leave us a positive review and rating! We are happy to know that you are a loyal customer for many years! It is great that you believe our staff to be great and that they have provided you with quality workmanship. We hope that you will continue to visit us in the near future! Have a good day!

July 12, 2018

Quick and painless I showed up without an appointment because I am from out of town and stopped by on a whim that possibly I could get in for an oil change. I was reciev More

by Leppcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Mendoza
Jul 13, 2018 -

Viva Toyota of Las Cruces responded

Thank you for taking the time to leave us a positive review and rating! We are happy to know that your experience with us went well and we are glad to know that we were able to help you. It is great that our staff was cordial and was able to get you in quickly and provide you with great customer service. We hope that you will continue to visit us in the future!

July 11, 2018

Up front and honest service I took my Toyota FJ Cruiser for the scheduled oil change and battery replacement . When I was checking out and paying, the service person stopped me a More

by SandraFJCruiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I apologize, I dont remember names
Jul 12, 2018 -

Viva Toyota of Las Cruces responded

Thank you for taking the time to review us! We are delighted to hear that you had a pleasant experience with us and that we have earned your trust. Please feel free to come back and see us anytime. We're here for you!

July 08, 2018

Beautiful facilities, excellent service Just passing thru from California towing a trailer with my 2016 Tundra. Made a 7AM appointment for a 25K service, got there on time and was out in 40 More

by Terry7879
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jul 09, 2018 -

Viva Toyota of Las Cruces responded

Hi, Thank you so much for visiting us during your road trip. We are sorry to hear about the misdirection but are glad you found us. We hope to see you again in the future. Have a safe trip.

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