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Viva Toyota of Las Cruces - Service Center

Las Cruces, NM

3.7
149 Reviews

149 Reviews of Viva Toyota of Las Cruces - Service Center

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September 14, 2019

Excellent service and customer care Eas experiencing concerns over old tires and front end alignment. Allowed me to choose desired tires that addressed my safety concerns. Front end was More

by Newmexdsnychic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 15, 2019 -

Viva Toyota of Las Cruces responded

Hi, Your review made us smile. We love hearing that our employees are going above and beyond for our customers and delivering reliable service. Until we see you, and your ride, next we will be sure to keep up our timely services and courteousness.

August 19, 2019

Good experience Known the Vescovo's for years and purchased several vehicles from L.C Toyota. I'm a repeat customer which speaks for itself. Enough said. More

by Jkybrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service representative (don't remember)
Aug 20, 2019 -

Viva Toyota of Las Cruces responded

Thank you for your business all these years! We are so glad to learn of your feedback and look forward to any future visits.

August 17, 2019

Vehicle rental The staff was courteous and efficient. All of my questions were answered accurately. When someone was not sure a superior was contacted. Everything More

by bobbie123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 18, 2019 -

Viva Toyota of Las Cruces responded

It's great to learn of your satisfaction in regards to your service experience, Bobbie! Thank you for taking the time to share your feedback. We hope to serve you again in the future!

August 07, 2019

Quality service So far have never had a problem in coming to this dealership. Friendly and reliable sales associates. Usually a two day wait from making the appoint More

by doubledee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young fellow
Aug 08, 2019 -

Viva Toyota of Las Cruces responded

Thank you for the great review! If there is anything we can do to assist you in the future, please feel free to reach out to us.

August 07, 2019

Emergency car surviving My car was towed as it shutdown in the middle of traffic. Multiple issues were found due to a rodent. They handled all repairs with professionalism an More

by Momindistress 80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse and mechanics
Aug 08, 2019 -

Viva Toyota of Las Cruces responded

Thank you for the positive review! We look forward to your next visit!

August 04, 2019

First oil change I just recently moved to Las Cruces from Madison WI were I bought my car to Smart Toyota for my services. And it was a pleasure. More

by Dan52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the service tech name.
Aug 04, 2019 -

Viva Toyota of Las Cruces responded

Thank you for taking the time to share your feedback about services for your Smart Toyota. Welcome to Las Cruces! Let us know if we can assist you again. We are always happy to help.

June 09, 2019

Good service Chris in the service department really helped me and my wife out even after a couple mishaps during my repair. To me this showed integrity and loyalty More

by Krauserav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris.
Jun 10, 2019 -

Viva Toyota of Las Cruces responded

Thank you for the positive feedback! We are happy to know that Chris in the Service Department was helpful during you and your wife's service experience. We value your business and kind words and we hope that you will visit us again soon.

June 05, 2019

Quality care Top notch place. Took total care of my vehicle. I would highly recommend this Toyota dealership to anyone. Service department already scheduled me fo More

by bugster126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Jun 06, 2019 -

Viva Toyota of Las Cruces responded

That's what we like to hear! Thank you so much for visiting and sharing your experience. We always here to help so stop by anytime.

May 01, 2019

Listen closely to your customer I arrived and was told there booked! I was ready to drive 5 hours to the next state. They ended up helping and fixing the car. I asked what would happ More

by cifuentes15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No sure
May 02, 2019 -

Viva Toyota of Las Cruces responded

Hello, Thank you for sharing your experience. We are glad that we could assist you with your travels. Your feedback is important and will be passed to our management team. Be sure to let us know if ever there is assistance that we may offer. Have a great day.

April 20, 2019

2018 Camry service Fast and quick. Appointment was kept on time. Five star experience. Clean and updated facility. Easy access to drive up . Highly recommend using them. More

by Jag72lc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Apr 20, 2019 -

Viva Toyota of Las Cruces responded

That's what we want to hear. Thank you for letting us know that our facility is running optimally. We appreciate the recommendation and hope to see you again soon.

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