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Viva Toyota of Las Cruces

Las Cruces, NM

3.5
325 Reviews
Welcome to Viva Toyota of Las Cruces Get to Know Us, Your New Toyota Dealership Serving Las Cruces, El Paso TX, Alamogordo, Deming and Silver City At Viva Toyota of Las Cruces, we want your experience to always be positive. From the moment you step inside our showroom and find the latest Toyota Camry, Corolla, RAV4, Avalon and Tacoma models on display, we’re here to help put you behind the wheel of the right new or used vehicle for you. But, we don’t consider that the end. Viva Toyota of Las Cruces offers a wide range of other services as well, which you’ll experience from the moment you choose your next car. For instance, our team of Toyota lease and loan specialists make it a priority to help you drive home in the vehicle you’ve chosen on your terms. Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality certified Toyota parts that you can buy, as well. It’s just another way we look out for you, and further your connection with your ride. How can you experience all this? Well, plenty of ways. Viva Toyota of Las Cruces can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We are located on the Texas/New Mexico border and can be found at 780 S. Valley Dr, Las Cruces, NM. We’re happy to continue the conversation, discuss new models, and answer any questions you might have.
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780 S. Valley Dr.

Las Cruces, NM

88005

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Showing 325 reviews

June 28, 2020

I had a great smooth experience! Jaime was very professional and had everything ready for me upon arrival. I test drove the car and loved it. He was not pushy or harassing. He answered my questions More

by Jhawkaggies1
Recommend Dealer
Yes
Employees Worked With
Jaime Gamboa
Jun 29, 2020 -

Viva Toyota of Las Cruces responded

Thank you so much for taking the time to share your thoughts about working with Jaime. Congratulations on your car! If there is anything else we can do to be of assistance, please do not hesitate to reach out and inform our team members. We hope you have an amazing day!

June 25, 2020

Joey Perez was outstanding at showing me what I wanted and taking the time to make himself available at my convenience Christina the finance manager was also very courteous and helpful More

by Edward
Recommend Dealer
Yes
Employees Worked With
Joey Perez Christinia
Jun 26, 2020 -

Viva Toyota of Las Cruces responded

Edward, thank you for taking the time to write a positive review! We're glad to hear Joey was able to help you find a great car and was able to make your overall experience outstanding and courteous. Please do not hesitate to reach out to us when we can work with you down the road!

June 15, 2020

First time experience Service advisor was very courteous and helpful and gave me an estimated timeframe of how long it would take to get vehicle serviced. Unfortunately it More

by brami10011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Mendoza
Jun 16, 2020 -

Viva Toyota of Las Cruces responded

Thank you for the wonderful feedback! We are delighted to know that you had a good experience with us and that your service advisor was courteous and helpful. We will make sure to share your feedback with management and we hope that you will continue to choose us as your dealership!

June 15, 2020

Friendly customer service over the phone and in person. They were able to get my car in quickly and service it quickly. However, the check engine light stayed on and the car wasnt vacuumed. More

by Rik
Recommend Dealer
Yes
Employees Worked With
Guy at the far right as you walk in, wears glasses
Jun 16, 2020 -

Viva Toyota of Las Cruces responded

Hi, ​ ​Thank you for sharing your comments. Feedback is important to us and I would like to better understand any services that did not meet your expectations so I can address any concerns. Will you please contact me at your earliest convenience? ​Best, ​Jon Caldwell General Sales Manager 575-523-5566

June 14, 2020

Great dealership, employees very knowledgeable and eager to help. If I had a beef it would be the 4 plus hours I was there to finally drive off with my new truck. More

by rdell
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 15, 2020 -

Viva Toyota of Las Cruces responded

Thank you for the great review! We are happy to know that you had a positive experience with Brandon, and if there is anything else we can do for you, please let us know.

June 11, 2020

The service person, Anthony who helped me was very courteous and helpful. I waited in a beautiful, comfortable, and clean waiting room. The work that I needed done was done in a very reasonable time More

by lauragreeneincovina
Recommend Dealer
Yes
Employees Worked With
Anthony
Jun 12, 2020 -

Viva Toyota of Las Cruces responded

Thank you for the 5-star rating and great review! We are delighted to know that you had a good service experience with us and with the help of Anthony who was courteous. It is also great to know that you enjoyed our waiting area and we look forward to your next visit!

June 01, 2020

Our dealer, Wayne was extremely knowledgeable, friendly, and patient. The dealership is a bit far from home, but because of the exceptional service we will be returning to have any service done on our vehic More

by M.O.
Recommend Dealer
Yes
Employees Worked With
Wayne Sheppard
Jun 02, 2020 -

Viva Toyota of Las Cruces responded

Hello, we appreciate your great review! We are glad to know Wayne has given you five-star service. We hope you have a nice day!

May 30, 2020

Service department always helpful, considerate and knowledgeable. I can always get good information. I like that everyone answers my questions and concerns. The people working there seem very happy. More

by casallanyc
Recommend Dealer
Yes
Employees Worked With
All sorry didn’t get names
May 31, 2020 -

Viva Toyota of Las Cruces responded

Thank you so much for your feedback for our team members. We always want to do what we can to assist with any concerns. If there is anything else we can do to help, please do not hesitate to reach out and let our team know. We are here to help!

May 27, 2020

Made the sales process simple. I got everything done online and ahead of my visit including the offer on my trade in. I knew exactly what was going to happen and didn’t have the stress of long negotiati More

by JD
Recommend Dealer
Yes
Employees Worked With
Joey Perez
May 29, 2020 -

Viva Toyota of Las Cruces responded

Thank you so much for taking the time to share your fantastic feedback for Joey. We are so glad to know that everything went well. If there is anything else we can do to assist, please feel free to reach out. Congratulations on your car!

May 21, 2020

Always friendly, hospitable, and they make my car buying experiences always very pleasant and stress free. Christina went above and beyond to help me during Covid. More

by tammiem1
Recommend Dealer
Yes
Employees Worked With
Christina Villalva
May 22, 2020 -

Viva Toyota of Las Cruces responded

Hi there, thanks for the kind feedback with Christina! It was great working with you. We are here anytime you need help!

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