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Viva Mazda - Service Center

El Paso, TX

4.4
45 Reviews

45 Reviews of Viva Mazda - Service Center

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October 07, 2024

Excellent all around. Building is well kept. Employees a super friendly. The workmanship is excellent More

by JACQUES_J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Ontiveros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcie Emler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Minjarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

al least 15 words minimum al least 15 words minimum al least 15 words minimum al least 15 words minimum More

by joelviescas
Recommend Dealer
Yes
Employees Worked With
Alejandra Ontiveros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Minjarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Angello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Viescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

I was able to get my oil change done and didn’t have to wait too long. More

by DEESLIDE63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Minjarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

The service team at Viva Mazda is great! ! They communicate about my vehicle in a timely manner. They truly care about work! More

by PERCYQH55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Ontiveros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Minjarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

The service department at Viva Mazda is great! ! They are very helpful and considerate. I always enjoy having my car serviced. More

by PERCYQH55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Ontiveros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Minjarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2024

Lets just say that my car is being repossessed due to the miscommunication with Alexis adviser and Alejandra the manager More

by FernBeSet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alejandra Ontiveros
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marcie Emler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Minjarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2024

Great Sales people. Friendly, Willing to work with you and very accommodating to your needs. However, parts department needs better organization. Had to wait a few wee More

by STANGNJEEPFREAKS
Recommend Dealer
Yes
Employees Worked With
Ozzy Ureno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandra Ontiveros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Minjarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie was great!!!
August 30, 2024

Service don’t have idea what are they doing, need to focus on service respect to the vehicles More

by GASM100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alejandra Ontiveros
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Minjarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Angello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Viescas
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Thank you for the great customer service. I will definitely be back. Thank you all More

by PETERSALAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Minjarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

I took my car to service with 5000 miles they want me to replaced air and cabin filter plus add coolant for low level with a ridiculous price and didn’t wash my car so terrible👎🏽👎🏽👎🏽👎🏽 More

by GASM100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alejandra Ontiveros
1.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Minjarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Angello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Viescas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Viva Mazda responded

Hello GASM100, please reach out to us about this concern. 915-775-6600 Viva Mazda Management

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