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Viva Mazda

El Paso, TX

4.5
62 Reviews
WELCOME TO VIVA MAZDA LEARN MORE ABOUT OUR EL PASO MAZDA DEALERSHIP While providing you with new and used cars, parts, and service is our focus, at Viva Mazda we strive for much more. We want to give those in El Paso and others we serve in Las Cruces, Socorro, Horizon City, Sunland Park an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Mazda model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service. COMMITTED TO SERVING EL PASO DRIVERS WITH TOPNOTCH CUSTOMER SERVICE STANDARDS Our dealership is staffed with only the best automotive professionals in the El Paso area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Mazda car, hatchback and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
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8980 Gateway East Blvd

El Paso, TX

79907

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Showing 62 reviews

September 25, 2024

I was able to get my oil change done and didn’t have to wait too long. More

by DEESLIDE63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Minjarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

The service team at Viva Mazda is great! ! They communicate about my vehicle in a timely manner. They truly care about work! More

by PERCYQH55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Ontiveros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Minjarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

The service department at Viva Mazda is great! ! They are very helpful and considerate. I always enjoy having my car serviced. More

by PERCYQH55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Ontiveros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Minjarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2024

Lets just say that my car is being repossessed due to the miscommunication with Alexis adviser and Alejandra the manager More

by FernBeSet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alejandra Ontiveros
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marcie Emler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Minjarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2024

Great Sales people. Friendly, Willing to work with you and very accommodating to your needs. However, parts department needs better organization. Had to wait a few wee More

by STANGNJEEPFREAKS
Recommend Dealer
Yes
Employees Worked With
Ozzy Ureno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandra Ontiveros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Minjarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie was great!!!
August 30, 2024

Service don’t have idea what are they doing, need to focus on service respect to the vehicles More

by GASM100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alejandra Ontiveros
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Minjarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Angello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Viescas
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Thank you for the great customer service. I will definitely be back. Thank you all More

by PETERSALAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Minjarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

I took my car to service with 5000 miles they want me to replaced air and cabin filter plus add coolant for low level with a ridiculous price and didn’t wash my car so terrible👎🏽👎🏽👎🏽👎🏽 More

by GASM100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alejandra Ontiveros
1.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Minjarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Angello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Viescas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Viva Mazda responded

Hello GASM100, please reach out to us about this concern. 915-775-6600 Viva Mazda Management

February 21, 2023

Team was awesome! Very quick and efficient in getting an approval at the payment I needed! More

by EPTXROD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Roman
October 22, 2022

Marco and Chris were super helpful and got me the car I wanted . Quick service and friendly atmosphere. Highly recommend More

by Fabian62007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco and Chris
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5