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Viva Kia - Service Center

El Paso, TX

4.5
30 Reviews

30 Reviews of Viva Kia - Service Center

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November 22, 2024

Very friendly and courteous. Keep me informed and explained everything. Highly recommend to everyone. Nice and clean environment. More

by CHIVITA1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crista Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Great service. He was very friendly and patient. Answered all my concerns and very helpful. More

by ANALILIANOSTOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
November 13, 2024

They were SO helpful, from beginning to end, explaining all process, providing a loaner car, and ultimately fixing my engine problem —ALL while being friendly in the process. I had taken my car for the EXA More

by barron.michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crista Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

Profesional and fast service, friendly staff. Clean and neat wairing room, good job Viva Kia! More

by Midori Tanaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crista Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

Responsive as a team effort to my questions. if sales person did not have answer he found someone who did. More

by djl7788
Recommend Dealer
Yes
Employees Worked With
Jose Castaneda, Ricardo Hernandez, William Chavez
November 02, 2024

Friendly staff. Got me in and out in a good time frame. Good job kia More

by RBRACKEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angi in service
November 01, 2024

Verry customer oriented. They made their best effort to resolve my issue. Please promote Angie as she makes her best effort to satisfy the customer (me) More

by FEDERICO_ESQUIVEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crista Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sanchez and Angie
October 31, 2024

They make the process of make the appointment very hard. Looks like I’m trying to buy a house. More

by PRO.AUDIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crista Carrillo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not use this service
October 29, 2024

Great customer service. Always welcomed with a smile. Always ready to help you with any questions or anything you need. More

by SANDRA.MARTINEZ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crista Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Sanchez
October 26, 2024

Very good service from John and Angie. Very good experience with this Kia dealer in El Paso More

by MABASCAL77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and Angie from the Service department
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