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Viva Kia
El Paso, TX
91 Reviews
Welcome to Viva Kia!
Customer Service. Community. Commitment. Legacy
This is what has been driving the Viva Auto Group since 1985. Over the years, we’ve sold many makes and models and continue to grow in El Paso and Las Cruces. We’ve met and helped generations of families with their transportation needs in mind. Our family of entrepreneurs has been providing thousands of jobs in our community for more than 150 years.
Our Viva dealerships feature state-of-the-art facilities with trained and certified sales associates and technicians, service advisors and parts personnel ready to help answer all your questions. Whether you’re looking for a new or used car, sell your current vehicle, secure auto financing, service your car or add a cool accessory, let the Viva Auto Group family of dealerships be your only choice. We’re ready to meet your transportation needs.
At the Viva Auto Group we believe that being a part of the community is more than just getting you into a new or used vehicle, it is about investing in the education and health of our associates and customer families. Our team is involved with the Stand with Estela Fund that donates mammograms, flu and COVID vaccines. The Viva Auto Group believes that an educated and healthy community is a prosperous community to raise a family in.
~*~
Servicio al Cliente. Comunidad. Compromiso. Legado.
Esta ha sido el enfoque de Viva Auto Group desde 1985. A traves de los años, hemos vendido un sin numero de marcas y modelos en El Paso y Las Cruces y hemos ayudado a generaciones de familias encontrar el vehículo mas adecuado a sus necesidades. Nuestra familia ha proporcionado miles de trabajos en nuestra comunidad por mas de 150 anos.
Nuestras automotrices ofrecen lo ultimo con asociados de ventas y técnicos amables, altamente capacitados y listos para contestar todas sus preguntas. Si esta buscando comprar un vehiculo nuevo o usado, vender su vehículo, obtener financiamiento, o agregar una pieza nueva a su vehículo, permita que la familia de automotrices Viva Auto Group sea su única opción.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 91 reviews
July 30, 2018
Customer for last 10 years I have always been treated promptly and courteously - from first purchase to oil maintenance - convenient to mall to kill time - always informed of ad I have always been treated promptly and courteously - from first purchase to oil maintenance - convenient to mall to kill time - always informed of additional costs BEFORE hand - Viva please continue to keep employees happy - it shows More
by Jason
Employees Worked With
Unknown - service department - Todd???
July 17, 2018
Service Went for an oil change Ben was helpful and informative, he kept me posted. He made my visit pleasant. The service was great and on time. Went for an oil change Ben was helpful and informative, he kept me posted. He made my visit pleasant. The service was great and on time. More
by Soul2014
Employees Worked With
Terrry, Eddie, Ben and Aurora all of them are very helpful and great to work with.
June 22, 2018
I had a very positive experience with Via KIA and with Terry Terry Mares, Service Advisor, provided very professional service. She kept me informed of the repairs to my car. She answered all my questions in a Terry Mares, Service Advisor, provided very professional service. She kept me informed of the repairs to my car. She answered all my questions in a timely manner. She was friendly and polite. Very professional! More
by Charlie
Employees Worked With
Terry Mares, she was very professional in providing service. She kept me informed of the on going repairs to my car. She answered all my questions timely.
October 25, 2016
HAVE ALREADY REFERRED A FAMILY MEMBER TO KIA First oil change to our 2016 Kia Forte. We still continue to recommend our family and friends. Our experience at the service department was also great First oil change to our 2016 Kia Forte. We still continue to recommend our family and friends. Our experience at the service department was also great. More
by Corona73
Employees Worked With
HERNANDEZ
October 22, 2016
Will keep coming back!!!!!! I have had my Kia Forte5 for approximately 17 months and every service done to it has been here at VIVA Kia for two reasons, their customer treatment I have had my Kia Forte5 for approximately 17 months and every service done to it has been here at VIVA Kia for two reasons, their customer treatment and their know-how. And I intend to keep bringing my car back forvthecrequired services. More
by Rico
Employees Worked With
Eduardo Hernandez
October 15, 2016
Very Happy with the Service The service was fast, well done, and Eddie was very nice and helpful, did a good job and he explained to me what is need it to be done to my car. The service was fast, well done, and Eddie was very nice and helpful, did a good job and he explained to me what is need it to be done to my car. More
by malili
Employees Worked With
Eddie
October 15, 2016
Awesome service I always bring my car to Kia for my oil change. They always fit me in without an appointment and always wash my car after. Never had isssues with the I always bring my car to Kia for my oil change. They always fit me in without an appointment and always wash my car after. Never had isssues with the service More
by craig mumma
Employees Worked With
Eddie
October 14, 2016
Good experience Knowledgeable crew and very professional who were able to answer all my questions. We were treated with respect and dignity. They gave us the best opt Knowledgeable crew and very professional who were able to answer all my questions. We were treated with respect and dignity. They gave us the best option when it was time to pick the right vehicle that best met our needs. Thank you for job well done. More
by Amadeo Ruiz
Employees Worked With
Mr Yu
October 04, 2016
Good service The service I got was really good. Being a first time buyer the employees did a good job of finding what I needed and helped me get a car that I was r The service I got was really good. Being a first time buyer the employees did a good job of finding what I needed and helped me get a car that I was really happy with. More
by James T Mitchell
Employees Worked With
Jacob
February 17, 2016
I was treat with respect and helpful. I recommen Norma I love the way they help me out with all my questions and all my thoughts that I had. I recommened Viva Kia to all the people. They are very friendly, I love the way they help me out with all my questions and all my thoughts that I had. I recommened Viva Kia to all the people. They are very friendly, and treated me very good. More
by jaimedodgers
Employees Worked With
Norma
