Viva Kia
El Paso, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Took my kia optima to get the turbo oil line re-serviced. My service advisor Cesar, took care of my car with excellent service. Car back on the road My service advisor Cesar, took care of my car with excellent service. Car back on the road More
Thieves!! Stay away - They are thieves! Our car didn't have an AC issue going in. We went in for an OIL CHANGE and came out of there with a completely nonfunc Stay away - They are thieves! Our car didn't have an AC issue going in. We went in for an OIL CHANGE and came out of there with a completely nonfunctional AC, and a $900 quote to fix it. More
Fast service! Took car in for scheduled maintenance, service was fast their waiting area is well equipped to make the wait bearable. They also offer a ride to and f Took car in for scheduled maintenance, service was fast their waiting area is well equipped to make the wait bearable. They also offer a ride to and from the dealer by way of Lyft. More
Awesome Experience! Our experience with Viva Kia was truly awesome! Jesus Cruz did a great job getting us what we wanted in a new vehicle. The overall process time wise w Our experience with Viva Kia was truly awesome! Jesus Cruz did a great job getting us what we wanted in a new vehicle. The overall process time wise was reasonable. The care that Viva Kia shows their Customer is exceptional and I greatly appreciated the loaner vehicles! More
Great Juan and Alina were great. Good service and very courteous. The financing thought took a long time. Took 4 to 6 hours to do a 10 minute signing of pap Juan and Alina were great. Good service and very courteous. The financing thought took a long time. Took 4 to 6 hours to do a 10 minute signing of papers. But Alina was right there by my site trying to make me as comfortable as possible. She was great. Thank you. Mr. GRADO. More
Great service Since I purchased my Optima at Viva Kia on Montana I have always taken my vehicle to be serviced there. I always make an appointment but this time I d Since I purchased my Optima at Viva Kia on Montana I have always taken my vehicle to be serviced there. I always make an appointment but this time I did not but they were still able to take me and fit me into their booked day. That meant a lot since it was my day off and you plan your day according to your schedule. Benjamin was super great 👍 More
Great customer service Took a lot longer in the finance part of everything but overall great service and Ana and Shawn were a great help and we’re as patient as can be when Took a lot longer in the finance part of everything but overall great service and Ana and Shawn were a great help and we’re as patient as can be when it came to choosing a car lol More
Great salesperson This is the 2nd car that I purchase from this dealership and both times the process has been very smooth and easy. Had a great sales person by the nam This is the 2nd car that I purchase from this dealership and both times the process has been very smooth and easy. Had a great sales person by the name of Nancy. If you go to this dealership, ask for her. More
Wonderful service and good experience I had a simple service appointment at 0800 because Kia issued a safety recall to reprogram my computer so that my power sliding doors will be more sen I had a simple service appointment at 0800 because Kia issued a safety recall to reprogram my computer so that my power sliding doors will be more sensitive to obstructions. When I arrived, I introduced myself and let them know I had an appointment. I worked with Benjamin. B, he displayed wonderful customer service, he checked up on me periodically to make sure I was okay, he informed me of the type of work the mechanic will be preforming. And at the end of the process, the work was completed. Benjamin took the time to explain the paperwork. I felt comfortable with the service I received on this day. And I also appreciate the work that was done by the auto mechanic. (It was my first time getting my vehicle serviced at this location.) More
Great Car Buying Experience My car buying experience at Viva KIA exceeded my expectations! The salesman, Andrew Veach, was a very pleasant young man who was courteous and informa My car buying experience at Viva KIA exceeded my expectations! The salesman, Andrew Veach, was a very pleasant young man who was courteous and informative without being pushy. The dealership worked with me to complete the purchase of my new vehicle in a way that demonstrated their desire to please me and meet my requirements. I am looking forward to a long relationship with them! More