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Viva Kia
El Paso, TX
91 Reviews
Welcome to Viva Kia!
Customer Service. Community. Commitment. Legacy
This is what has been driving the Viva Auto Group since 1985. Over the years, we’ve sold many makes and models and continue to grow in El Paso and Las Cruces. We’ve met and helped generations of families with their transportation needs in mind. Our family of entrepreneurs has been providing thousands of jobs in our community for more than 150 years.
Our Viva dealerships feature state-of-the-art facilities with trained and certified sales associates and technicians, service advisors and parts personnel ready to help answer all your questions. Whether you’re looking for a new or used car, sell your current vehicle, secure auto financing, service your car or add a cool accessory, let the Viva Auto Group family of dealerships be your only choice. We’re ready to meet your transportation needs.
At the Viva Auto Group we believe that being a part of the community is more than just getting you into a new or used vehicle, it is about investing in the education and health of our associates and customer families. Our team is involved with the Stand with Estela Fund that donates mammograms, flu and COVID vaccines. The Viva Auto Group believes that an educated and healthy community is a prosperous community to raise a family in.
~*~
Servicio al Cliente. Comunidad. Compromiso. Legado.
Esta ha sido el enfoque de Viva Auto Group desde 1985. A traves de los años, hemos vendido un sin numero de marcas y modelos en El Paso y Las Cruces y hemos ayudado a generaciones de familias encontrar el vehículo mas adecuado a sus necesidades. Nuestra familia ha proporcionado miles de trabajos en nuestra comunidad por mas de 150 anos.
Nuestras automotrices ofrecen lo ultimo con asociados de ventas y técnicos amables, altamente capacitados y listos para contestar todas sus preguntas. Si esta buscando comprar un vehiculo nuevo o usado, vender su vehículo, obtener financiamiento, o agregar una pieza nueva a su vehículo, permita que la familia de automotrices Viva Auto Group sea su única opción.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 91 reviews
March 31, 2020
Excellent Customer Service Salema, a customer service representative goes the extra mile to ensure superb customer satisfaction every time my family and I get our Kia's serviced Salema, a customer service representative goes the extra mile to ensure superb customer satisfaction every time my family and I get our Kia's serviced at Viva Kia. More
by Gabi
Employees Worked With
Salema
February 24, 2020
The service writers were wonderful and very helpful and informative and the techs are great and I have always been happy with everything done on my vehicle. informative and the techs are great and I have always been happy with everything done on my vehicle. More
by bb42
Employees Worked With
Fabiola
February 20, 2020
Salesperson Augustin was the best outstanding job!!! Very attentive made the process very easy.great job!!!!! Outstanding personality went beyond his job to get us our dream car. attentive made the process very easy.great job!!!!! Outstanding personality went beyond his job to get us our dream car. More
by Alexdee2
Employees Worked With
Augustin
February 11, 2020
Great service from Cesar and Mr Sanchez in the service dept. I went in for regular scheduled maintenece and my vehicle was in and out quickly and a nice complimentary wash was great also dept. I went in for regular scheduled maintenece and my vehicle was in and out quickly and a nice complimentary wash was great also More
by R Sanchez
Employees Worked With
Cesar, Mr Sanchez
January 28, 2020
Ceasar is one amazing employee. Above and beyond. Made this ordeal bearable. Answered questions with knowledge. Kept me in the loop every step of the way this ordeal bearable. Answered questions with knowledge. Kept me in the loop every step of the way More
by Ispar2
Employees Worked With
Ceasar
January 19, 2020
Went in to trade my camaro for a new 2020 Kia Optima S and they made the process a lot easier, outstanding customer service! 10/10 will recommend to friends & family! and they made the process a lot easier, outstanding customer service! 10/10 will recommend to friends & family! More
by Bryan Staton
Employees Worked With
Juan, Rogelio
January 09, 2020
VIVA KIA a great dealership From calling and having Salema get me in because I needed my car and to the incredible service from Caesar, I am amazed. Caesar kept following up wi From calling and having Salema get me in because I needed my car and to the incredible service from Caesar, I am amazed. Caesar kept following up with me and explaining the services I needed. He double checked before determining I needed a new battery. He also took care of the total point check up and installing new windshield wipers. He also order a new fob, because my spare was lost. I have owned a dealer ship and I really think Viva KIA is right on being professional and giving personal service. More
by Laura
Employees Worked With
Caesar service. Salema service. Both awesome.
December 30, 2019
Great customer service. They were quick and very helpful trough the whole process. Cesar even sent me a ride from home to work while I didn’t had a car while getting service. Great experience I’ll keep doin trough the whole process. Cesar even sent me a ride from home to work while I didn’t had a car while getting service. Great experience I’ll keep doing the corresponding services to my vehicle at Viva Kia. More
by Johanna Sánchez
Employees Worked With
Cesar, Emir, Agustin
December 23, 2019
Excellent service!! They worked fast! My car was ready by the time they said it would be! Nice, friendly staff! I would definitely recommend them! the time they said it would be! Nice, friendly staff! I would definitely recommend them! More
by Marialejandra Lopez
Employees Worked With
Service, staff
