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Viva Kia
El Paso, TX
93 Reviews
Welcome to Viva Kia!
Customer Service. Community. Commitment. Legacy
This is what has been driving the Viva Auto Group since 1985. Over the years, we’ve sold many makes and models and continue to grow in El Paso and Las Cruces. We’ve met and helped generations of families with their transportation needs in mind. Our family of entrepreneurs has been providing thousands of jobs in our community for more than 150 years.
Our Viva dealerships feature state-of-the-art facilities with trained and certified sales associates and technicians, service advisors and parts personnel ready to help answer all your questions. Whether you’re looking for a new or used car, sell your current vehicle, secure auto financing, service your car or add a cool accessory, let the Viva Auto Group family of dealerships be your only choice. We’re ready to meet your transportation needs.
At the Viva Auto Group we believe that being a part of the community is more than just getting you into a new or used vehicle, it is about investing in the education and health of our associates and customer families. Our team is involved with the Stand with Estela Fund that donates mammograms, flu and COVID vaccines. The Viva Auto Group believes that an educated and healthy community is a prosperous community to raise a family in.
~*~
Servicio al Cliente. Comunidad. Compromiso. Legado.
Esta ha sido el enfoque de Viva Auto Group desde 1985. A traves de los años, hemos vendido un sin numero de marcas y modelos en El Paso y Las Cruces y hemos ayudado a generaciones de familias encontrar el vehículo mas adecuado a sus necesidades. Nuestra familia ha proporcionado miles de trabajos en nuestra comunidad por mas de 150 anos.
Nuestras automotrices ofrecen lo ultimo con asociados de ventas y técnicos amables, altamente capacitados y listos para contestar todas sus preguntas. Si esta buscando comprar un vehiculo nuevo o usado, vender su vehículo, obtener financiamiento, o agregar una pieza nueva a su vehículo, permita que la familia de automotrices Viva Auto Group sea su única opción.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 93 reviews
September 20, 2024
Always taking care of me especially for coming from out of town! Excellent benefits as well! of town! Excellent benefits as well! More
by LEXIBOO_13
Verified CustomerEmployees Worked With
September 19, 2024
Great Service as always. Angie is Always a Great Person To Work With. Thank you Angie is Always a Great Person To Work With. Thank you More
by ALFURIAS
Employees Worked With
September 16, 2024
Kia did good job. My vechile was serviced everything was done correctly waited 3hrs with appointment My vechile was serviced everything was done correctly waited 3hrs with appointment More
by YOTERO10
Employees Worked With
September 09, 2024
Great dealership, always fast. They’re also very considerate they offer Lyft rides to and from the dealership while your vehicle is being serviced. They’re also very considerate they offer Lyft rides to and from the dealership while your vehicle is being serviced. More
by MUNOZMEL08
Employees Worked With
September 09, 2024
The maintenance manager got us set up with our Oil change quickly and as organized as he could be. John also went out of the way to arrange us a lyft ride back home so we did not have to wait that long at th quickly and as organized as he could be. John also went out of the way to arrange us a lyft ride back home so we did not have to wait that long at the dealership. He also made sure to check the rest of the car and asked us if we wanted to change the worn out wipers of our car. More
by Johana Sanchez
Employees Worked With
Manager John Sanchez
August 30, 2024
The only person who was kind and helpful was the advisor Jesse. No one else seemed to want to work there, everyone was rude, the manager didn’t seem to care what was going on, and no one knew how to use the Jesse. No one else seemed to want to work there, everyone was rude, the manager didn’t seem to care what was going on, and no one knew how to use their system. Such unhappy people working there, but the advisor Jesse was the only one who seemed to actually care about his job. Thank you Jesse for your help! More
by JESSE_LYSAUGHT
Employees Worked With
Jesse
August 29, 2024
I did not receive a ticket when I left my car, nor did they send me an email when requested one. I wasn’t notified that the recalls could not be completed. The labor costs were expensive. they send me an email when requested one. I wasn’t notified that the recalls could not be completed. The labor costs were expensive. More
by kathy_castaneda
Employees Worked With
Unknown
March 16, 2023
They greeted me and was courteous. They didn’t have my vehicle available though. I didn’t want to preserve one or wait 2-3 months for one to come in. They didn’t have my vehicle available though. I didn’t want to preserve one or wait 2-3 months for one to come in. More
by Action
Employees Worked With
Don’t remember
